Advancement Operations Data Processing Coord.

Alvernia University; Reading (Berks County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Life/AD&D insurance

Retirement plan (403(b))

Paid holidays

Hybrid work options

Job summary

Alvernia University seeks an Advancement Operations Data Coordinator to support accurate processing and maintenance of gifts, constituent records, relationships, events, and related reporting. This role ensures donor stewardship, data integrity, and compliant operations across the division.

Responsibilities include data entry, reporting, privacy compliance, and collaboration with the Advancement Operations team to improve workflows and efficiency in a higher-education environment.

Qualifications

• High School Graduate or equivalent; associate/bachelor’s preferred.
• Detail-oriented with strong organizational and analytical thinking.
• Ability to work independently and collaboratively.
• Strong time management to meet deadlines.
• Proficient in Microsoft Office, especially Excel; experience with CRMs/databases; Raiser's Edge NXT preferred.
• Excellent written and verbal communication; collaborate across departments.
• Ability to handle confidential donor and constituent information with discretion.
• Ability to maintain accuracy in a high-volume transactional environment.

Responsibilities

• Promote Franciscan Ideals in alignment with Alvernia University's mission.
• Enter and process gifts, pledges, constituent records, relationships, event participation per policy.
• Maintain confidentiality and data privacy per policies.
• Maintain schedules and pledge reminders to support fundraising and stewardship.
• Prepare and distribute batch and reconciliation reports for operations.
• Ensure data accuracy and integrity through routine reviews and quality checks.
• Collaborate with Database Administrator to improve data workflows and efficiency.
• Enter event records, participation, relationships, and constituent attributes.
• Assist with data quality audits to identify and fix inaccuracies.
• Follow documented procedures and maintain process consistency.
• Provide additional advancement operations support as needed.

Skills

Attention to detail

Team collaboration

Deadline management

Excel proficiency

CRM/database experience

Raiser’s Edge NXT

Communication skills

Confidential information handling

Education

High School Diploma or equivalent

Associate or Bachelor's degree preferred

Tools

Raiser’s Edge NXT

CRM databases

Job description

The Advancement Operations Data Coordinator plays a critical role in supporting the Division of Institutional Advancement through the accurate processing, maintenance, and stewardship of advancement data, including gifts, constituent records, relationships, events, scholarships, and related reporting. This position helps ensure data integrity, timely donor stewardship, and operational excellence in support of fundraising and engagement efforts.

This position is fundamental to maintaining the accuracy, integrity, and consistency of advancement data across Institutional Advancement through timely processing, record maintenance, and adherence to institutional policies, donor intent where applicable, relevant regulatory and industry standards, and institutional data privacy and confidentiality requirements. The coordinator works collaboratively with Advancement Operations staff to support efficient operations, reliable reporting, and strong donor stewardship.

Essential Functions:

1. Promote Franciscan Ideals: Uphold and champion the Franciscan ideals while aligning with the Mission of Alvernia University.

2. Advancement Data Entry and Processing: accurately enter and process gifts, pledges, constituent records, relationships, event participation, and other advancement data in accordance with established policies, procedures, and industry standards.

3. Data Privacy and Confidentiality: Maintain confidentiality, security, and appropriate handling of donor, constituent, and institutional data, including adherence to university policies related to personally identifiable information (PII) and data protection standards.

4. Pledge and Commitment Support: Maintain schedules and produce pledge reminders to support fundraising and stewardship efforts.

5. Data Processing Reports: Prepare and distribute batch reports, reconciliation reports, and other operational reports to support transparent communication and workflow management.

6. Record Maintenance and Data Integrity: Ensure the accuracy, completeness, and consistency of constituent and transactional records through routine reviews, updates, and quality control practices.

7. Process improvement Collaboration: Work collaboratively with the Advancement Operations Database Administrator to improve data entry workflows, operational efficiency, and data quality.

8. Event and Relationship Data Support: Enter and maintain event records, participation, attendance, relationship records, constituent attributes, and other advancement-related information.

9. Data Quality Audits: Assist with regular audits and validation processes to identify and correct incomplete, inconsistent, or inaccurate data.

10. Documentation and Procedure Compliance: Follow documented Advancement Operations procedures and assist in maintaining process consistency across data entry functions.

11. Operational Support: Provide additional advancement operations support as assigned to assist with donor stewardship, and divisional priorities.

Qualification/Education:

1. High School Graduate or equivalent required; required; associate or bachelor’s degree preferred.

2. Detail-oriented: Possess exceptional attention to detail with critical and logical thinking abilities.

3. Team Collaboration: Demonstrate the ability to work both independently and collaboratively as a team member.

4. Deadline Management: Exhibit strong organizational skills with the ability to meet deadlines consistently.

5. Technical Skills: Proficiency in Microsoft Office applications, particularly Excel. Experience working with databases or constituent relationship management systems preferred; Raiser’s Edge NXT fundraising database experience is strongly preferred.

6. Communication Skills: Strong written and verbal communication skills with the ability to work effectively across departments.

7. Ability to handle confidential donor and constituent information with discretion and professionalism.

8. Ability to maintain accuracy and efficiency in a high-volume transactional environment.

Physical Requirements:

1. Attendance is required in order to perform the duties of this job.

2. Prolonged periods of sitting at a desk and working on a computer.

3. Must be able to lift 15 pounds at times.

Employee Benefits:

Join a team that values your well-being! We offer a comprehensive benefits package designed to support you and your family:

• Robust Health Coverage:Choose from three offered medical plans, plus dental and vision.
• Financial Security:Enjoy University-paid life/AD&D insurance and long-term disability, with options for short-term disability and supplemental coverage for you and your family (including accident, critical illness, and hospital indemnity plans). Flexible spending accounts are also available.
• Exceptional Retirement:Start saving immediately with our 403(b) Retirement Plan. You will get 100% immediate vesting, a University gift contribution, and a generous match up to 5% of your deferrals.
• Time Off & Flexibility:Take advantage of 20paid holidays each year, including 5 floating holidays, and the possibility of flexible or hybrid work options for many roles.
• Invest in Your Future:Enjoy tuition remission benefits for yourself and your dependents.
• On-Campus Wellness:Benefit-eligible employees on our main campus receive free access to our Medical & Counseling Center.
• Employee Meal Plan: This plan provides convenient, flexible dining options on campus at a reduced cost.