Advancement Data Analyst I

West Virginia University Foundation; Morgantown (WV); On-site; USD 52,000 - 76,000; Full time

Job summary

West Virginia University Foundation seeks an Advancement Data Analyst I to support data integrity, maintenance, ad hoc reporting, validation, and analytics. The role partners with Finance and Donor Engagement to ensure accuracy, compliance, and effective stewardship.

You will assist with testing, training, and implementation of new or revised solutions while helping WVU affiliates with data inquiries and end-user support. Strong attention to detail and communication skills are essential.

Qualifications

• Bachelor’s degree in MIS or related field required.
• Ability to interpret data and present findings clearly.
• Strong written and verbal communication skills.
• Proven ability to work independently and meet deadlines.
• Experience supporting fundraising analytics preferred.

Responsibilities

• Manage constituent data including biographic, demographic, relationships, and analytics.
• Process gifts and revenue data (pledges, outright gifts, planned gifts, matching gifts, stock gifts, gifts-in-kind, wires).
• Support GAAP/IRS compliance with Finance and Donor Engagement teams.
• Respond to data inquiries and provide end-user support for applications/tools.
• Assist in testing, training, and implementing new solutions; pursue ongoing learning.

Skills

Analytical mindset

Communication

Attention to detail

Independent work

Customer service

Education

Bachelor’s degree in MIS or Business

Tools

Microsoft Office Suite

Blackbaud CRM

Job description

Job Summary

The primary function of the Advancement Data Analyst I is to assist the Advancement Data group with all aspects of data integrity, data maintenance, ad hoc reporting support, data validation, analytics support, application testing, application implementation, and end user service and support.

Duties And Responsibilities

• Data Management including collection, maintenance, interpretation, and reporting of:
  • Constituent Data
    • Biographic
    • Demographic
    • Relationships including:
      • Individuals
      • Organizations
      • Education
      • Prospect Management
      • Employment
    • Any other identified data elements deemed appropriate for use in fundraising and/or analytics
  • Gift/Revenue processing including:
    • Pledges
    • Outright Gifts
      • Cash
      • Check
      • Credit Card
    • Planned Gifts
    • Matching Gifts
    • Stock Gifts
    • Gifts-in-Kind
    • Wire Transfers
• Work in conjunction with the Finance group to ensure compliance with Foundation policies, IRS and Generally Accepted Accounting Principles (GAAP) guidelines
• Work in conjunction with the Donor Engagement group to ensure data and reporting accuracy and compliance with Foundation stewardship programs
• Support all data related inquiries from Foundation team members and WVU affiliates
• Execute technical service requests for applications and web tools
• Participate in testing, training, documentation and implementation of new or revised solutions
• Take tangible steps to improve personal and professional technical knowledge and expertise
• Other duties as assigned

Qualifications

• Bachelor’s degree in Management Information Systems or Business; Bachelor’s degree in a related field and one or more years of experience
• Ability to read and comprehend instructions, correspondence, and memos
• Ability to write correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
• Analytical mindset
• Ability to efficiently and effectively perform the technical requirements
• Ability to consistently produce quality work under tight project deadlines
• Ability to work with significant attention to detail and thoroughness
• Ability to work independently
• Work within an environment of consistent improvement
• Project professionalism, enthusiasm, and a “can do” attitude
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook and Excel)

Technical Skills

• Ability to comprehend the core constituent data system and all related aspects mentioned in the above “Essential Duties and Responsibilities” section
• Ability to use and provide end user support for solutions
• Ability to be the primary technical facilitator for applications and web tools
• Ability to troubleshoot applications and work with software vendors for resolution
• Ability to translate technical concepts to end users

Working conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High rise office building
• Cubicles and desks
• Multiple monitors

Physical Requirements

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required to perform this job include close vision.

Direct reports

N/A

Grateful Patients

WVU Medicine and the WVU Foundation established the Grateful Patients, Families and Friends Program to provide opportunities for individuals, family members and friends to recognize the exceptional care provided by WVU Medicine healthcare professionals. The West Virginia University Foundation, Inc. (WVUF) operates the Grateful Patient Families and Friends (GPFF) fundraising program as a Health Insurance Portability and Accountability Act of 1996 (HIPAA) compliant program. As such, access to the data and the GPFF system is restricted. This position has query access to the entire Blackbaud CRM data structure. Such access allows the employee full access to all data including GPFF data fields. This position does NOT have access to the GPFF Module within the Blackbaud CRM system. If access to the Module is determined to be necessary in the future that access must be approved by the Vice President of Infrastructure & Advancement Solutions.