Advanced Retail Parts Pro: DIY Auto Parts Specialist

Advance Auto Parts Inc.; Chatham (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health and wellness benefits

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to provide expert DIY assistance, advanced store systems knowledge, and dependable parts identification for customers.

This full-time role supports high-quality service, efficient battery installations, testing, wiper installations, and other DIY services while maintaining the highest standards of store presentation and safety. Candidates should have 3–5 years of automotive parts experience, strong communication skills, and fluency in English

Qualifications

• 3–5 years of automotive parts experience
• Proven sales ability with past transactions
• Speak and write English; Spanish a plus
• Read safety rules and manuals; write simple correspondence
• Use Microsoft Word/Excel
• Strong organizational skills
• Ability to work days, evenings, weekends

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Customer service

Sales

Communication

Microsoft Word/Excel

Safety awareness

English proficiency

Education

ASE certification (preferred)

Tools

POS systems

Inventory management systems

Parts lookup systems

Diagnostic/testing equipment

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to provide expert DIY assistance, advanced store systems knowledge, and dependable parts identification for customers.

This full-time role supports high-quality service, efficient battery installations, testing, wiper installations, and other DIY services while maintaining the highest standards of store presentation and safety. Candidates should have 3–5 years of automotive parts experience, strong communication skills, and fluency in English