Advanced Repair Technician II — Evening Shift

RXinsider LTD.; Buffalo Grove (IL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work

Adaptable hours

Summer Flex Fridays

Focus Fridays

Well-being day

Job summary

Zebra is a globally recognized technology company seeking an evening-shift technician to service customer products, troubleshoot issues, and maintain repair workflows. The role emphasizes learning a broad set of products, adhering to productivity and safety standards, and supporting continuous improvement across the team.

The position includes responsibilities for documenting processes, training colleagues, and ensuring compliance with safety practices.

Responsibilities

• Services customer product, including evaluating and validating customer complaint information, repair history, troubleshooting, and contract entitlement.
• Creates work instructions, check sheets, or other process documentation.
• Develops familiarity with a larger subset of products and processes, repair tasks that require specific skills learns and basic product design principles; follows general work instructions for assignments according to productivity and qualify standards.
• Proactively identifies areas for quality and/or productivity improvement; may work with other departments/colleagues to identify and implement.
• Possess good knowledge of repair systems; developing the ability to see larger scale trends in terms of product failure modes and repeat repairs.
• Trains associates in basic work assignments and shares information with the team in regards to new learnings.
• Complies with all required safety practices, and regulations; participates in safety meetings, committees, and/or audits.
• May perform activities to calibrate tools and maintain equipment.
• May obtain certification as an emergency responder.
• May obtain training in other areas of safety (i.e. fire extinguisher use).

Job description

Zebra is a globally recognized technology company seeking an evening-shift technician to service customer products, troubleshoot issues, and maintain repair workflows. The role emphasizes learning a broad set of products, adhering to productivity and safety standards, and supporting continuous improvement across the team.

The position includes responsibilities for documenting processes, training colleagues, and ensuring compliance with safety practices.