Advanced Planning Counselor - Outside Sales Representative

carriageservices; Fairfax (VA); On-site; USD 40,000 - 120,000; Full time

Benefits offered by this job

Paid training (8 weeks)

Commission-based compensation

Potential six-figure earnings

Base salary $40,000

Job summary

Carriage Services is hiring an Advance Planning Counselor - Outside Sales Representative in Fairfax Memorial Park. You will assist families with pre-need funeral and cemetery arrangements, guiding choices of services, property, and merchandise to exceed expectations.

The role offers a base salary of $40,000, plus commission and the potential to earn six figures. You’ll receive 8 weeks of paid training and have flexibility in scheduling while promoting from within.

Qualifications

• Must have a desire to make money while helping people.
• Strong telephone, interpersonal, and communications skills.
• High level of compassion and integrity.
• Independent, self-reliant, and self-motivated.
• Must be able to multi-task, set priorities and manage appointments.
• High School Diploma or equivalent; college preferred.
• Minimum of 2 years of sales experience.
• Possession or ability to obtain an insurance license as required by law.
• Valid driver’s license in good standing and clean driving record.
• Ability to read, write and speak English fluently; bilingual a plus.

Responsibilities

• Meets with client families on a pre-need basis to present funeral and cremation options and related merchandise.
• Works independently away from location to solicit new leads, referrals, and sales opportunities.
• Proactively creates and makes sales away from the location with minimal supervision.
• Spends limited time at location or in the office.
• Establishes professional relationships with client families to meet needs.
• Represents the company professionally and ethically in all interactions.
• Develops new prospects and community contacts through cold calling, referrals, seminars.
• Maintains proactive communication with all departments for smooth service.
• Participates in required training initiatives.
• Reports progress to Sales Manager and submits required reports timely.
• Adheres to pricing structures and submits paperwork and payments on schedule.
• Meets or exceeds revenue standards to maintain employment and benefits.
• Complies with company procedures for customer service and post-interment activities.
• Protects confidentiality of company and client information.
• Maintains pricing integrity and timely paperwork submissions.
• Identifies and remedies hazards at location.

Skills

Motivated to sell

Phone & interpersonal

Compassion & integrity

Independent & self-motivated

Multitasking & time management

Education

High school diploma, college preferred

Tools

Insurance license (if required)

Job description

Advance Planning Counselor - Outside Sales Representative

At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer.

The Outside Advanced Planning Representative is accountable for assisting families, who need to make pre-need funeral and cemetery arrangements, with the selection of services, property, and merchandise, ensuring the expectations of client families and their guests are exceeded.

Compensation Potential: Commission/Unlimited bonus

8 weeks of Paid Training

Job Type: Full-Time

Location: Fairfax Memorial Park

What we can offer:

Make what you want: Earn competitive compensation that you control by setting and closing appointments.

• Base salary: $40,000
• Plus, Commission
• Potential of making 6-figures plus

Live Flexibly: Enjoy the freedom of being your own boss, setting your schedule and balancing work and life priorities.

Advance your career: A current life insurance license or ability to obtain one will give you professional credentials to use now and in the future. We promote from within!

Must have qualifications:

• A desire to make money while helping people
• Strong telephone, interpersonal, and communications skills
• High level of compassion and integrity
• Independent, self-reliant, and self-motivated.
• Must be able to multi-task, set priorities and manage appointments

Qualifications

• High School Diploma or equivalent some; college or college degree preferred.
• Proven track record of success in outside sales production strongly preferred.
• Minimum of 2 years of sales experience.
• May require the possession (or ability to obtain) an insurance license as required by applicable law.
• Valid state issued driver’s license in good standing and acceptable driving record.
• Ability to read, write and speak English fluently - BI-LINGUAL IS A PLUS.
• Basic overall computer proficiency.

Job Duties

• Meets with client families on a pre-need basis to ensure that they are presented with all options pertaining to funeral and cremation services and the related merchandise.
• Works independently away from the location to solicit new leads, referrals, and sales opportunities.
• Proactively creates and makes sales away from the location with little to no supervision.
• Spends no more than 20% of time at location or in the office.
• Establishes a professional relationship with client families to ensure that all needs are being met.
• Represents the company in a professional and caring manner, maintaining a professional personal appearance and employing honesty, integrity, and ethical methods of performing duties.
• Develops new prospects and community-based contacts through various methods, including cold calling, telephone solicitation, seminar attendance, and referrals.
• Maintains positive and proactive communication and cooperation with all departments to ensure a smooth service process for the family.
• Actively participates in all required location and company training initiatives.
• Reports all progress to the Sales Manager (or Unit Leader) as directed, completing and submitting all required reports in a timely manner.
• Responsible for adhering to pricing structures, completing all paperwork accurately and timely, and for submitting all contracts, required documents, and payments to the business office within required deadlines.
• Consistently meets or exceeds company Standards in revenue generation in order to maintain employment and benefits eligibility status.
• Complies with all company procedures for customer service when dealing with families, handling complaints, completing post-interment service activities, and performing other duties necessary to ensure quality service levels.
• Protects confidentiality of company and client family information, including sales and marketing programs and materials, names and addresses of client families and employees, and other related information.
• Maintains strict adherence to pricing structures and submits all paperwork, contracts, and payments (monies) to the business office within prescribed timeframe.
• Identifies and remedies all hazards at location and on grounds.