Advanced Manufacturing Quality Engineer

Johnson Controls, Inc.; Gilbert (AZ); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Professional growth opportunities

Collaborative work environment

Safety and integrity in operations

Job summary

Silent-Aire, a Johnson Controls division, seeks an Advanced Manufacturing Quality Engineer to drive APQP, DFMEA/PFMEA, and control plan execution for new products. The role emphasizes collaboration across Engineering, Manufacturing and Plant Quality, with direct customer engagement to ensure safety, integrity and performance.

This position requires strong analytical skills, experience in NPIs, and ability to lead with a customer-focused mindset within a data center manufacturing context.

Qualifications

• Bachelor’s degree in engineering or related technical field.
• 7+ years of manufacturing and plant quality experience in equipment production.
• Experience with APQP, DFMEAs, PFMEAs and Control Plans in product development.
• Experience introducing NPQ quality processes and working with customers.
• Strong analytical and problem-solving skills; cross-functional collaboration.

Responsibilities

• Act as SME for APQP activities and lead implementation in NPI projects.
• Collaborate with Engineering, Manufacturing, and Plant Quality to develop QRDs, PFMEAs, DFMEAs, and control plans.
• Maintain QRD deliverables throughout stage-gate process; drive process control for NPIs.
• Address customer needs with technical guidance; be the voice of the customer internally.
• Lead or assist RCAs and 8D processes for warranty or commissioning issues.
• Participate in plant/process improvement workshops and Kaizens.

Skills

Quality engineering

APQP

DFMEAs

PFMEAs

Control Plans

Root cause analysis

Education

Bachelor’s degree in engineering

Tools

GD&T

CAD software

Measurement systems

ISO 9001 knowledge

Job description

Join Silent-Aire — Powering the World’s Data Centers

Silent-Aire, a division of Johnson Controls, is a global leader in owner equipment manufacturing (OEM) dedicated to providing custom solutions for data center customers. Our product line includes large-scale equipment such as air handling units and modular data centers. We pride ourselves on innovation, quality, and delivering tailored solutions to meet our clients' unique needs.

We currently operate manufacturing facilities in:

• Edmonton
• Sherwood Park
• Nisku

Join our team as an Advanced Manufacturing Quality Engineer and play a lead role in ensuring the manufacturing quality and reliability of our new product introductions. Your expertise in equipment design and manufacturing, fabrication, and assembly processes overall APQP activities and overall APQP activities will contribute to maintaining our high standards of safety, integrity, and performance. This role also emphasizes strong collaboration with cross-functional teams and direct engagement with customers to uphold and enhance product quality.

What You Will Do

• Act as an SME for Quality APQP activities and lead in the implementation of them in NPI projects
• Collaborate closely with Engineering, Manufacturing, and Plant Quality to facilitate the development and implementation of Quality Requirements Documents, Project Plan & Quality Stage Gate Deliverables, Design Failure Mode and Effects Analysis (DFMEAs), Process Failure Mode and Effects Analysis (PFMEAs), Control Plans, FRACAS/ELC to ensure robust design and manufacturing processes
• Maintain QRD deliverables throughout the stage gate process
• Champion the implementation of process control plan for NPIs by working with manufacturing and plant quality team
• Monitor and follow up on recommended actions from FMEAs as well as overall NPI project deliverables for fidelity to RCLP – JCI’s stage-gate process
• Interact with customers to address their needs and concerns while providing technical guidance and updates on quality initiatives
• Act as the voice of the customer within internal discussions, ensuring their requirements and expectations are met effectively
• As required, assist or lead Root Cause Analyses (RCAs) and 8D problem‑solving processes related to warranty claims or commissioning issues
• As required, participate in plant and/or process improvement workshops or Kaizens

How You Will Do It

• Take responsibility and ensure accountability to maintain the highest standards of safety and integrity in all quality assurance activities, fostering trust with stakeholders
• Engage directly with operational workflows, removing obstacles and focusing on critical issues to drive efficiency and support customer success
• Promote a culture of continuous improvement by encouraging candid communication, collaborative problem‑solving, and iterative advancements in quality practices
• Work inclusively with diverse teams, leveraging their strengths and perspectives to achieve collective success and innovation

Qualifications

• Bachelor’s degree in engineering or related technical field
• Minimum of 7 years of proven experience in direct manufacturing and plant quality in an equipment production setting
• Experience with quality tools but not limited to gauge analysis, development of detection systems, measurement systems etc.
• Experience with facilitating APQP, DFMEAs, PFMEAs, and Control Plans in a manufacturing or product development environment
• Experience with introducing and establishing NPI Quality processes
• Experience in interacting with customers and acting as their representative within internal teams
• Experience with a stage‑gate product development process
• Strong analytical and problem‑solving skills with a focus on quality improvement
• Excellent communication and collaboration abilities, with a track record of working effectively in cross‑functional teams

Preferred

• Project management (PMP), Lean/Six Sigma training, Green or Black Belt
• Familiarity with reading 2D part drawings and understanding GD&T, CAD software
• Experience with ISO 9001

What We Offer

• Competitive salary and comprehensive benefits package
• Opportunities for professional growth and development
• A supportive and collaborative work environment that values innovation and teamwork
• Commitment to safety and integrity in all operations and processes