Installation Technician

ADT; Salisbury (MD); On-site; USD 32,000 - 58,000; Full time

Benefits offered by this job

Company vehicle provided

Benefits starting after 31 days

Medical, Dental, Vision, 401(k) with 1

Paid vacation

Tuition reimbursement

Referral bonuses

Career growth opportunities

Job summary

ADT is seeking a Residential Installer to install, test, repair, and service electrical and electro-mechanical equipment at customer locations. The role involves field and shop duties, delivering supplies, and maintaining records.

You will work closely with customers in homes or businesses, with a focus on safety, quality, and upselling. A valid driver's license and HS diploma are required; electrical trade training is a plus. A company vehicle and benefits accompany the position.

Qualifications

• 2 years installation experience preferred.
• Customer focused and customer driven mindset.
• Technical aptitude.
• Strong verbal communication.
• Valid driver's license.
• High School degree or the equivalent.
• Electronic Trade School training is a plus.

Responsibilities

• Installs, dismantles, and reconstructs equipment required by customer or ADT order.
• Makes connections and adjustments; tests operation of all system components to the signal-receiving center.
• Evaluates job information, delivered materials, and premises layout for cable, conduit, and wiring.
• Reports defective materials or equipment and omissions that may affect protection for customer use.
• Follows safety practices to safeguard against injury and property damage.
• Maintains 93% quality and upsells of $850+ per month.
• Works in a dynamic, collaborative environment with customers and coworkers.
• Provides on-site solutions by visiting customers at homes or businesses.

Skills

Installation experience

Customer focus

Technical aptitude

Strong verbal communication

Valid driver's license

Education

High School degree or equivalent

Electrical Trade School training (plus)

Job description

Company Overview

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT

Check out more about life at ADT here.

Position Summary

The Residential Installer is responsible for installing, testing, repairing, and servicing electrical and electro-mechanical equipment in customer's premises and signal receiving centers. The Installer performs associated duties in the field and shop, delivers supplies and maintains pertinent records as required.

Duties and Responsibilities of Residential Installer

• Installs, dismantles, and reconstructs equipment required by customer or ADT order.
• Makes connections and required adjustments as directed; test operation of all components of each system to the signal-receiving center to properly establish service.
• Evaluates information furnished for the job, delivered materials, layout of customer's premises and practical routes for cable, conduit and/or wiring.
• Promptly reports defective material or equipment, inaccuracies or omissions in job information that may result in inadequate protection for customer use.
• Follows safety practices to safeguard against injury and damage to property.
• Safeguards against loss of unused materials, ladders, and tools on a job site or office location.
• Cleans up debris from installation, patches drill holes, and returns unused materials.
• Performs other duties as required.
• Maintain 93% or above Quality.
• Performs Upsells of $850 or above a month.
• You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
• This role involves providing solutions by visiting customers at their homes or businesses.

What are we looking for?

• 2 years Installation experience preferred
• Customer focused and customer driven mindset
• Technical aptitude
• Strong verbal communication
• Thrive in the face of uncertaintyValid driver's license
• High School degree or the equivalent
• Electronic Trade School training is a plus!

What's in it for you?

• Competitive hourly pay range with bonuses and commission opportunities
• Company vehicle provided
• Full benefits on the 1st of the month after 31 days of employment
• Casual yet energetic and engaging work environments
• Medical, Dental, Vision, 401(k) with employer matching
• Paid vacation time (We all need to recharge)
• Tuition reimbursement, employee referral bonuses
• A culture of coaching, development and career growth opportunities

Pay and Benefits Disclosure

The pay range for this role is $22.46 - $41.72 an hour and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k)plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits, and paid time off, among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.