Installation Technician

ADT; Macon (GA); On-site; USD 31,000 - 58,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan with company match

Disability coverage

Life insurance

Wellbeing benefits

Paid time off

6 paid holidays

Job summary

ADT is hiring a Residential Installer to install, test, repair, and service electrical equipment at customers' homes and business locations. You will perform field and shop duties, deliver supplies, and maintain records.

The role requires a High School diploma or equivalent and 3 years maintenance/installation experience. You will work in a fast-paced, customer-facing environment with a focus on safety and quality.

Qualifications

• Excellent communication skills required.
• Valid driver's license required.
• High School diploma or equivalent mandatory.

Responsibilities

• Installs, tests, and services electrical equipment at customer sites.
• Connects and adjusts system components; tests operation to ensure proper service.
• Evaluates job information, materials, and site layout for efficient installation.
• Reports issues or missing information that could affect protection of customers.
• Maintains safety practices and protects property and materials.
• Keeps worksite organized; returns unused materials and patches installations.
• Performs other duties as required; aims for 93%+ quality.
• Upsells select products/services (target: $850+ monthly).
• Collaborates with customers and team in a dynamic environment.

Skills

Excellent communication skills

Valid driver's license

Education

High School degree or equivalent

Job description

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT

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ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT

Check out more about life at ADT here.

Position Summary

The Residential Installer is responsible for installing, testing, repairing, and servicing electrical and electro‑mechanical equipment in customer's premises and signal receiving centers. The Installer performs associated duties in the field and shop, delivers supplies and maintains pertinent records as required.

Duties and Responsibilities of Residential Installer

• Installs, dismantles, and reconstructs equipment required by customer or ADT order.
• Makes connections and required adjustments as directed; test operation of all components of each system to the signal‑receiving center to properly establish service.
• Evaluates information furnished for the job, delivered materials, layout of customer's premises and practical routes for cable, conduit and/or wiring.
• Promptly reports defective material or equipment, inaccuracies or omissions in job information that may result in inadequate protection for customer use.
• Follows safety practices to safeguard against injury and damage to property.
• Safeguards against loss of unused materials, ladders, and tools on a job site or office location.
• Cleans up debris from installation, patches drill holes, and returns unused materials.
• Performs other duties as required.
• Maintain 93% or above Quality.
• Performs Upsells of $850 or above a month.
• You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
• This role involves providing solutions by visiting customers at their homes or businesses.

Education/Work Experience Required

• High School degree or equivalent mandatory.
• Electronic Trade School training desired
• 3 years maintenance/installation experience

Core Competencies

• Excellent communications skills required.
• Valid driver's license.

Pay and Benefits Disclosure

The pay range for this role is $22.75- $42.26 an hour and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k)plan and company match, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, and paid time off, among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

In the event a position is commission‑based, compensation is solely based on the individual’s sales volume. This applies only to commission roles.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.