Advanced Field Service Engineer

Honeywell Aerospace; Phoenix (AZ); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Employer-subsidized medical, dental, &

Life Insurance

401(k) match and flexible benefits

Job summary

Honeywell Aerospace in Phoenix, AZ is seeking an experienced Advanced Field Service Engineer to support Business General Aviation and Airline customers across the Americas, delivering avionics expertise remotely and on-site to keep aircraft operational and safe.

You will serve as the primary technical contact, troubleshoot complex avionics and mechanical issues, support AOG events with urgency, and travel up to 25% to customer sites while building strong customer relationships.

Qualifications

• 7+ years hands‑on experience troubleshooting avionics and/or mechanical systems on business, commercial, or military aircraft
• 5+ years of customer‑facing experience in technical support or field service
• High School Diploma or equivalent.

Responsibilities

• Serve as the primary technical point of contact for assigned BGA and/or Airline customers
• Troubleshoot and resolve complex avionics and mechanical issues across Honeywell systems
• Provide remote support (phone/email) and on-site field service as needed
• Support AOG events and critical operational disruptions with urgency and precision
• Travel to customer sites up to 25%.

Skills

Avionics troubleshooting

Mechanical systems troubleshooting

Customer-facing experience

Communication skills

Independent work under pressure

Education

High School Diploma

Bachelor’s degree in Engineering

FAA Airframe & Powerplant (A&P) license

Tools

SFDC (Salesforce)

Teamcenter

NICE InContact

Job description

As an Advanced Field Service Engineer (FSE) at Honeywell Aerospace, you’ll be a trusted technical expert supporting Business General Aviation (BGA) and Airline customers across the Americas. You’ll play a critical role in keeping aircraft operational, safe, and efficient by delivering high-impact avionics support—both remotely and on-site.

This is a highly visible, customer-facing role where your expertise directly impacts flight operations, Aircraft on Ground (AOG) recovery, and overall customer satisfaction.

Keep aircraft flying and customers confident. Join Honeywell Aerospace as a REMOTE Advanced Field Service Engineer and put your avionics expertise at the center of mission critical flight operations—solving complex challenges, supporting AOG recoveries, and making a real impact across the skies.

Key Responsibilities

• Serve as the primary technical point of contact for assigned BGA and/or Airline customers
• Troubleshoot and resolve complex avionics and mechanical issues across Honeywell systems
• Provide remote support (phone/email) and on-site field service as needed
• Support AOG events and critical operational disruptions with urgency and precision
• Diagnose issues related to systems such as:
• Flight Management Systems (FMS)
• Autopilot & Displays
• EGPWS, TCAS, Radar, Radios
• SATCOM (L-Band, KA-Band) and connectivity systems
• Integrated avionics platforms (Primus EPIC, Primus APEX)
• Lead issue resolution from identification through closure, including documentation in SFDC
• Escalate and coordinate complex technical issues across engineering and support teams
• Build strong, long-term customer relationships through regular engagement and on-site visits
• Contribute to knowledge sharing, continuous improvement, and best practices across the global support network
• Participate in customer reviews, technical forums, and cross-functional project teams
• Travel to customer sites up to 25%.

YOU MUST HAVE

• 7 or more years of hands‑on experience troubleshooting avionics and/or mechanical systems on business, commercial, or military aircraft
• 5 or more years of customer‑facing experience in technical support or field service
• High School Diploma or equivalent.

WE VALUE

• Bachelor’s degree in Engineering or related technical field
• Experience supporting Business Aviation and/or Airline operations
• FAA Airframe & Powerplant (A&P) license (or equivalent)
• Knowledge of aircraft maintenance and flight operations
• Experience with SATCOM and aircraft connectivity systems
• Familiarity with tools such as Salesforce (SFDC), Teamcenter, NICE InContact
• Background in Lean Six Sigma or continuous improvement methodologies
• Strong expertise across avionics systems, installation, maintenance, and troubleshooting
• Ability to operate independently in high‑pressure, time‑critical environments
• Excellent communication and stakeholder management skills
• Proven ability to manage multiple priorities and drive issues to resolution

ABOUT HONEYWELL AEROSPACE

Join a company that’s reintroducing itself to the aviation community we’ve helped advance for more than a century. At Honeywell Aerospace (NASDAQ: HONA), we’re launching as an independent, publicly traded aerospace and defense company built on a legacy of operational excellence and mission‑focused execution.

Our new brand identity pairs that heritage with real momentum, as we build technology that helps pilots navigate with confidence, aircraft operate more efficiently, and operators stay ahead of change. With our systems on board 90% of the world’s aircraft, your work here has reach that’s rare to find anywhere else.

Focusing on our customers, investing in innovation, and building a culture of accountability and performance is how we’re shaping what comes next.

Every horizon. Every mission. Every day.

ABOUT THE BUSINESS UNIT

CORPORATE

CONTROL SYSTEMS

ELECTRONIC SOLUTIONS

ENGINES & POWER SYSTEMS

Honeywell Aerospace products and services are found on aircraft across commercial aviation, defense and space. We operate through three business areas:

• Electronic Solutions develops the avionics, navigation systems, sensors and electromagnetic defense technology on board 90% of the world’s aircraft

• Engines & Power Systems provides the propulsion, auxiliary power and electrical systems that keep those aircraft flying

• Control Systems supplies the thermal and motion control systems that support takeoff, landing and the safety of everyone on board

With approximately 58,000 employees worldwide and net sales of $17.4B in 2025, we are also advancing systems for autonomous and supersonic platforms — bringing the same focus on safety and efficiency to the next era of flight. Explore our businesses: https://www.honeywellaerospace.com

Beyond a performance‑driven salary, you’ll work alongside dedicated experts on technology that’s advancing aviation. As a Honeywell Aerospace employee, you’re eligible for a comprehensive benefits package that includes:

• Employer‑subsidized medical, dental, vision and life insurance

• Short‑term and long‑term disability coverage

• 401(k) match, flexible spending accounts and health savings accounts

• Employee assistance program and educational assistance

• Parental leave and 12 paid holidays

• Paid time off for vacation, personal and sick time

Explore your benefits: https://honeywellaerospacebenefits.com/

THE BUSINESS UNIT

Honeywell Aerospace Technologies (AT) products and services are found on virtually every commercial, defense, and space aircraft in the world. We build aircraft engines, cockpit and cabin electronics, wireless engage systems, mechanical components, and more, and engage many of them via our high‑speed Wi‑Fi offerings. Our solutions create healthier air travel, more fuel‑efficient and better‑maintained aircraft, more direct and on‑time flight arrivals, safer skies and airports, and more comfortable flights, along with several innovations and services that reflect exciting and emerging new transportation methods such as self‑reliant and supersonic flight. Revenues in 2023 for Honeywell Aerospace Technology were $14B, and there are approximately 21,000 employees globally. To learn more, please visit https://aerospace.honeywell.com/

Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: Sept 14, 2026