Advanced Controls Field Service Engr, Location: North Dakota

Honeywell International, Inc.; Fargo (ND); Remote; USD 75,000 - 95,000; Full time

Job summary

A technology solutions provider is seeking an Advanced Field Service Engineer to provide technical assistance and expertise for Industrial Automation solutions. This remote role requires strong problem-solving skills and at least 6 years of field service experience. Responsibilities include troubleshooting complex issues, training, and ensuring successful implementation of solutions while maintaining a strong customer focus.

Benefits

Comprehensive benefits package

401(k) match

Paid Time Off

Qualifications

• 6+ years of experience in field service engineering.
• Strong knowledge in Industrial Automation technologies.
• Experience in project management and execution.

Responsibilities

• Troubleshoot and resolve complex technical issues for customers.
• Conduct training sessions for customers and field service engineers.
• Work with cross-functional teams to implement solutions.

Skills

Field service engineering

Problem-solving

Technical communication

Customer focus

Education

Bachelor’s degree in technical discipline

Tools

Honeywell Experion

VMWare/virtualization

Networking

Job description

Overview

As an Advanced Field Service Engineer here at Honeywell, you will have the opportunity to provide advanced technical assistance and expertise to our customers in the Industrial Automation (IA) business unit. You will be accountable for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. You will report directly to our Field Service Engineering Manager and you will work remotely out of North Dakota. In this role, you will impact the efficiency, productivity, and safety of our customers\' operations by providing exceptional technical assistance and service. At Honeywell, our people play a critical role in developing and assisting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying, and developing successors, driving retention and engagement, and fostering an inclusive culture.

KEY RESPONSIBILITIES

• Troubleshoot and resolve complex technical issues for our customers
• Provide advanced technical assistance and expertise for our IA solutions
• Work with cross-functional teams to ensure successful implementation of our solutions
• Conduct training sessions for customers and field service engineers
• Stay updated with industry trends and advancements, and provide recommendations for improvement
• Willingness and ability to travel 60% of the time

Benefits of Working for Honeywell

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: https://benefits.honeywell.com/

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

YOU MUST HAVE

• Minimum of 6 years of proven experience in field service engineering, with a focus on complex technical solutions
• Strong technical knowledge and expertise in Industrial Automation technologies
• Strong technical knowledge and expertise in Honeywell Experion
• Strong technical knowledge and expertise in VMWare/virtualization
• Strong technical knowledge and expertise in networking
• Excellent problem-solving and troubleshooting skills
• Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
• Experience in project management and execution
• Strong customer focus and ability to build and maintain relationships

WE VALUE

• Bachelor’s degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics
• Strong guidance and mentoring skills
• Continuous learning mindset and willingness to stay updated with industry advancements
• Results-oriented approach and ability to drive projects to successful completion
• Strong problem-solving and thoughtful abilities

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.

THE BUSINESS UNIT

Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies, which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets.

Honeywell helps organizations solve the world\'s most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.