Advanced Auto Service Technician - Growth & Training

Hickory Toyota; Hickory (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Paid holidays

Growth opportunities

Professional environment

Job summary

Hickory Toyota is seeking an Automotive Service Technician in Hickory, NC. The role focuses on diagnosing and repairing a range of vehicle makes/models, delivering courteous customer service, and adhering to service standards.

You will work with the latest tools, keep current with technical publications, and participate in training programs. Expectations include professional appearance, timely attendance, and accurate paperwork in a high-energy environment with growth opportunities.

Qualifications

• Experience performing warranty and non-warranty inspections, diagnostics, maintenance, and repair on various vehicle makes/models.
• Proven track record of achieving or over-achieving goals.
• Outstanding communication skills and professional appearance.

Responsibilities

• Troubleshoot customer concerns using the latest tools.
• Provide courteous service to all customers.
• Assist in greeting customers in the Service Drive area.
• Stay up to date with service publications and terminal operations.
• Ensure safe, high-quality service is delivered on first visit.
• Address customer concerns before pursuing additional sales.
• Inspect vehicles for additional sales opportunities and factory recommendations.
• Return vehicles clean or cleaner than arrival.
• Participate in factory or in-house training programs.
• Complete paperwork accurately and attach required forms to RO copies.
• Perform other duties as assigned by Service Manager, ASM or Group Leader.
• Be punctual, prepared, and in proper uniform.

Skills

Warranty inspections

Diagnostics

Maintenance

Repair service

Customer service

Communication

Professional appearance

Good judgment

Reading instructions

Driving record

Education

High school diploma or equivalent

ASE certification

Technical or trade school degree preferred

Job description

Hickory Toyota is seeking an Automotive Service Technician in Hickory, NC. The role focuses on diagnosing and repairing a range of vehicle makes/models, delivering courteous customer service, and adhering to service standards.

You will work with the latest tools, keep current with technical publications, and participate in training programs. Expectations include professional appearance, timely attendance, and accurate paperwork in a high-energy environment with growth opportunities.