Advanced Auto Parts Pro — DIY Help & Sales

Advance Stores Company Inc (500); United States; On-site; USD 38,000 - 52,000; Full time

Job summary

Advance Auto Parts, Inc. in the United States is seeking a Retail Parts Pro to serve DIY customers with expert parts knowledge, systems proficiency, and high‑level sales skills. The role demands automotive parts expertise and strong customer service.

Responsibilities include assisting customers in person and by phone, stocking inventory, operating POS and parts lookup systems, and performing DIY services such as battery installs and wiper replacements. ASE certification preferred.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Valid driver's license.
• ASE certification preferred, but not required.
• English proficiency; Spanish a plus.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Sales experience

Automotive knowledge

Customer service

Inventory management

Diagnostics knowledge

POS systems

Sourcing parts

Safety knowledge

Teamwork

Parts lookup

Education

Driver's license

ASE certification preferred

Tools

Word

Excel

Inventory systems

Parts lookup systems

POS lookup systems

Job description

Advance Auto Parts, Inc. in the United States is seeking a Retail Parts Pro to serve DIY customers with expert parts knowledge, systems proficiency, and high‑level sales skills. The role demands automotive parts expertise and strong customer service.

Responsibilities include assisting customers in person and by phone, stocking inventory, operating POS and parts lookup systems, and performing DIY services such as battery installs and wiper replacements. ASE certification preferred.