Advanced Auto/Diesel Mechanic - Field Service

Forklifts Group; Chicago (IL); On-site; Full time

Job summary

An established industry player is seeking an experienced Forklift Mechanic for field service roles. This position involves troubleshooting, repairing, and maintaining various industrial vehicles, ensuring minimal downtime for customers. You will utilize your technical skills to perform routine maintenance and repairs while providing exceptional service. The company values teamwork, integrity, and community service, offering a supportive environment with paid training and advancement opportunities. Join a family-owned business that prioritizes employee development and offers competitive compensation along with a comprehensive benefits package.

Benefits

Sign-on Bonus

Referral Bonus Opportunities

Medical, Dental, Vision Benefits

401(k) with Employer Match

Profit-Sharing

Paid Time Off

Paid Company Holidays

Annual Boot Reimbursement

Company Provided Service Van

Laundered Uniforms

Qualifications

• 2+ years of experience in a service technician role.
• Strong attention to detail and communication skills required.

Responsibilities

• Troubleshoot and repair industrial vehicles at customer sites.
• Perform routine maintenance and provide excellent customer service.

Skills

Hydraulics

Computer Diagnostics

Attention to Detail

Project Management

Verbal Communication

Written Communication

Education

High School Diploma

Vocational or Technical Certification

Tools

Lathe

Drill Press

Grinder

Mobile Service Application

Job description

Position: Experienced Forklift Mechanic - Field Service

Location: Long Island, NY

Job Id: 245

# of Openings: 3

Location: 21 Dixon Ave. Copiague, NY 11726

Compensation Range: $22.00 - $40.00, $2,000 Sign-on Bonus

• We are a 3rd generation family-owned company.
• Core values shape our culture and drive us to deliver the best for our employees and customers. We uphold a culture of:
  • Positivity
  • Teamwork
  • Self-development
  • Integrity
  • Community service
  • Safety
• We offer paid-on-the-job training, development and advancement opportunities from Certified Dealer Trainers.

JOB SUMMARY

Troubleshoot, repair, and maintain industrial vehicles, including forklifts, railcar movers, container handlers, and terminal tractors. Perform routine maintenance and breakdown repair work in the field at customer sites. Prioritize work orders, comply with safety incident reporting, and ensure all paperwork is submitted timely and accurately. Provide excellent customer service and maintain company-provided assets, including all work tools and vans.

ESSENTIAL FUNCTIONS

• Diagnose and troubleshoot customer breakdowns; provide proper repairs to minimize equipment downtime and initiate estimates for on-site repairs.
• Set up and operate lathe, drill press, grinder, and other metalworking tools to make and repair parts.
• Perform routine scheduled maintenance, including standard inspections, repair and replace defective parts, lubricate parts, and repair electrical equipment.
• Inspect used parts to determine changes in factory specifications.
• Review repair work and scheduled maintenance results with customers, communicating any potential issues. Responsible for field quoting and communicating services to customers.
• Utilize the Mobile Service application to close the day, fill out work orders, obtain customer signatures, finalize jobs, and mark them as complete.
• Provide daily status updates to the dispatchers and review any customer issues or concerns with the dispatcher and account manager.

POSITION QUALIFICATIONS

EDUCATION

• High School Diploma or equivalent. Vocational or technical certification preferred.

REQUIREMENTS

• 2+ years of experience in a service technician role.
• Previous experience with hydraulics and computer diagnostics. Ability to interpret and apply schematic diagrams.
• Valid Driver’s License and driving record acceptable to insurance company.
• Ability to work independently and to effectively prioritize demands and execute tasks.
• Strong attention to detail, project management, and organizational skills.
• Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
• Adhere to company’s core values.
• We are a drug-free workplace. All positions require pre-employment screening.

BENEFITS

• All shifts Monday - Friday 7:00 am - 3:30 pm
• $2,000 sign-on bonus and referral bonus opportunities
• Competitive salary with monthly bonus opportunities
• Comprehensive benefits include medical, dental, vision, and 401(k) with employer match and profit-sharing. Opportunity to earn monthly premium discounts. 3 weeks PTO annually prorated in the first year, and 10 paid company holidays.
• No flat rate
• Annual Boot, Safety Glasses, and Gym Reimbursement Programs
• Company provided:
  • Modern service van: Including fuel card and maintenance
  • Laundered uniforms
  • Technology: iPad, laptop, and iPhone
  • Specialized tools
  • PPE
• And so many more perks when you join the Forklifts Group – New York team!

Forklifts Group – New York is an equal opportunity employer, all applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud employers of Veterans, helping them to navigate the transitions of life and reach their fullest potential.