Advanced Applications Engineer, Heartland

QSC; United States; Remote; USD 101,000 - 127,000; Full time

Job summary

A leading company is seeking an Advanced Applications Engineer to provide top-tier support to channel partners and users. This role involves system design, training, and collaboration with regional teams, covering Missouri, Kansas, Nebraska, and Iowa. The ideal candidate will have a strong background in audio-visual systems and be ready to engage in a dynamic work environment. Competitive salary and comprehensive benefits are offered.

Benefits

Health benefits

401K or Roth retirement plans

Generous time off

Qualifications

• Minimum 5-year experience in the professional audio, video, and control industry.
• Hold active Q-SYS certifications and pursue ongoing training.

Responsibilities

• Provide advanced system design assistance and troubleshooting.
• Lead field training sessions for channel partners.
• Represent Q-SYS at regional and national trade shows.

Skills

Fluent in computer technologies

Networked audio video and control systems

DSP technology

Integrated audio-visual systems

Signal flow

Ability to present technical topics

Education

Bachelor of Science degree in a technical/engineering discipline

Tools

LUA scripting

User Interface Design

Control System Design

Unified Communications systems

Job description

Advanced Applications Engineer, Heartland

Job ID

2025-4742

Job Locations

US-Remote

Category

Sales & Business Development

Type

Regular Full-Time

Overview

The "Advanced Applications Engineer" will provide the highest level of field support to our regional channel partners, consultants and prospective users by providing advanced system design assistance, training, third-party integration, and troubleshooting. The Advanced Applications Engineer will also work closely and collaboratively with the Regional Director and Area Manager(s) to ensure channel partner's experience a high level of support and success. The territory for this role will cover Missouri, Kansas, Nebraska, and Iowa.

Base Pay Range: $101,000 -- $127,000
We will be accepting applications until a final candidate is identified.

The above reflects the pay range that QSC reasonably expects to pay for this role. This pay range also depends on various factors such as job duties and requirements, relevant experience and skills and geographic location. In addition to the base salary range, QSC offers a comprehensive package including but not limited to health benefits, 401K or Roth retirement plans and generous time off.

QSC thrives where innovative technology and compelling audio-visual experiences intersect. For over 50 years, QSC has pioneered the technology and solutions that enable immersive cinema, live performance audio, themed entertainment, digital collaboration and meeting experiences for our customers and partners around the world. A globally recognized innovator in the design, engineering, and manufacture of category leading high-performance loudspeakers, digital mixers, power amplifiers, audio processors, digital cinema solutions, and the Q-SYS software-based audio, video and control Ecosystem.

By joining the QSC team, you will be in a challenging, collaborative, fun, and innovative environment. We encourage employees to take ownership, to color outside the lines, and to imagine possibilities. Our culture is casual but dynamic, with cross-functional teams collaborating on creating memorable audio-visual experiences that deliver joy to people, wherever they are. At QSC, fun and hard work go hand in hand. Join us and make a difference in the way people experience movies, meetings, presentations, live performances, and much more.

Q-SYS is a cloud-manageable audio, video and control (AV&C) Platform built around a modern, standards-based IT architecture. With established solutions across Corporate, Education, Hospitality, Venues & Events, Cinema, Government, Healthcare, and Transportation, Q-SYS redefines what is possible for live and virtual experiences by uniting hardware and software partners, developers, and creators.

QSC Pro Audio delivers high-performance loudspeakers, digital mixers, power amplifiers, software and accessories. Our innovative products and solutions, supported with free training & education and unparalleled customer service, set the stage for creators, performers, and entertainment providers to confidently deliver impactful experiences for their audiences.

Responsibilities

* Work with Regional Director and Area Manager(s) to ensure that our customers have a strong understanding of the Q-SYS platform and are fully equipped to design, program, and support Q-SYS deployments across audio, video and control applications
* Establish a regular cadence of channel partner visits and communication with technical teams and technical leadership
* Represent Q-SYS at regional and national trade shows.
* Lead and facilitate field training sessions to ensure channel partners are fully equipped with the technical knowledge needed to implement and support Q-SYS solutions
* Provide guidance, development, and teaching of Advanced Level training curriculum in the field and at Q-SYS training experience centers.
* Provide Advanced-level seminars, webinars, and presentations as required.
* Provide scopes of work, system line diagrams, and supporting Q-SYS bills of materials to assist customers in accurately quoting and planning sales opportunities
* Provide Mentoring on subject matter expertise to other Systems Application Engineers within the organization.
* Participate as a subject matter expert on the Q-SYS ecosystem on platforms such as Q-SYS Communities.
* Keep Engineering, Marketing, Product Development, Technical Services and Quality Assurance divisions informed, of any product issues, opportunities, software bugs or emerging customer needs.
* Assist and influence Product Development by acquiring and reporting application, use-case, and customer requirement information.
* Reinforce QSC's credibility within the Pro Audio, Video and Control community.
* Assist in building and programming tradeshow technology demonstrations.

Qualifications

Bachelor of Science degree in a technical/engineering discipline, or equivalent experience
• Minimum 5-year experience in the professional audio, video, and control industry
• Must be fluent in computer technologies, networked audio video and control systems, and DSP technology
• Must have a deep understanding of integrated audio-visual systems and signal flow
• Experience with LUA scripting, User Interface Design, Control System Design, Logic flow or similar skills is highly desirable
• Experience with Unified Communications systems (Microsoft Teams, Zoom, Cisco, etc.) are desirable
• Audio Visual industry certifications in CTS, CTS-I, or CTS-D are desirable
• Hold active Q-SYS certifications and show a strong desire to pursue ongoing certifications and training as new curriculum is introduced
• IT industry certifications such as CCNA, CCDA, Network + or equivalent are desirable
• Certifications with third-party control integration (Extron, Crestron, AMX etc.) are desirable
• Ability to present technical topics in a classroom, webinar, and tradeshow setting is required
• Position requires a minimum of 50% travel
• Applicants should reside in Missouri, Kansas, Nebraska, or Iowa

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