Job Description:
- 1. Conducts and documents comprehensive assessment of client and/or client's needs.
- 2. Participates in development of client's service plan, consistent with assessment.
- 3. Arranges for delivery of needed services, as identified in assessment.
- 4. Assists client in accessing needed services through, for example, referrals or linkages.
- 5. Monitors client's progress by making referrals, tracking client's appointments, performing follow-up on services rendered, and performing periodic reassessments of client's changing needs.
- 6. Performs advocacy activities on behalf of client (e. g., writing letters to expedite entitlement payments, encouraging client or family members to advocate on own behalf).
- 7. Prepares and maintains case records documenting contacts, services needed, reports, client's progress, etc., in accordance with SCS and regulatory standards.
- 8. Provides case consultation (i. e., consulting with service providers/collaterals in determining client's status and progress).
- 9. Communicates with supervisor about issues related to case management, resourcing, service collaboration, and development of new resources.
- 10. Provides psychosocial education to clients and/or family members to increase their understanding of client's illness, physical condition, or social situation.
- 11. Performs crisis assistance (i. e., intervention on behalf of client, making arrangements for emergency referrals, coordinates other needed emergency services).
- 12. May serve as Primary Case Coordinator (PCC), with volume and complexity of PCC assignments depending on incumbent's skill and autonomy.
Education
- * Bachelor's degree in Social Work, Psychology, Sociology, Human Services, or related field as approved by Medicaid, or as required by applicable funding source.
- * Completion of state-required case management/service coordination course within six months of date of employment.
Experience
ADULT DIVISION:
At least one (1) year of full-time employment experience post Bachelor's working directly with adults or ACT population (with direct daily contact) in a human service setting, with relevant Master's degree, no experience.
Physical Demands/Requirements
- * Position requires lifting of 20 pounds maximum, with frequent lifting and/or carrying of items weighing up to 10 pounds, or requires significant periods of walking or standing.
- * Frequent exposure to threat of bodily harm from clients or families.
- * Normal tasks may involve exposure to blood, bodily fluids, or tissue.
- * May involve 24-hour on-call responsibilities.
- * Reliable transportation for frequent travel.
Time Type:
Full time