Adult Specialty Principal Targeted Case Manager

Seven Counties Services; Louisville (KY); On-site; USD 42,000 - 56,000; Full time

Job summary

Seven Counties Services seeks a qualified social work professional for full-time case management. The role involves comprehensive client assessments, developing service plans, and coordinating needed services to meet identified needs.

Staff support includes advocacy, documentation, and ongoing progress monitoring to ensure successful outcomes. Responsibilities include crisis intervention, psychosocial education, and collaboration with supervisors and other providers.

Qualifications

• Experience in case management or human services is preferred.
• Ability to document services and maintain records clearly.
• Strong communication and advocacy skills.

Responsibilities

• Assess clients comprehensively and document needs.
• Develop client service plans aligned to assessments.
• Arrange and coordinate necessary services identified in assessments.
• Support clients in accessing services through referrals.
• Monitor progress, track appointments, and reassess needs.
• Advocate for clients by expediting entitlements and connecting resources.
• Prepare and maintain case records per standards.
• Provide case consultations with other service providers.
• Communicate with supervisor about case management issues.
• Offer psychosocial education to clients and families.
• Provide crisis intervention and arrange emergency referrals.
• May serve as Primary Case Coordinator depending on role.

Education

Bachelor's degree in Social Work or related field

Completion of state-required case management course

Job description

ESSENTIAL JOB FUNCTIONS

1. Conducts and documents comprehensive assessment of client and/or client’s needs.
2. Participates in development of client’s service plan, consistent with assessment.
3. Arranges for delivery of needed services, as identified in assessment.
4. Assists client in accessing needed services through, for example, referrals or linkages.
5. Monitors client’s progress by making referrals, tracking client’s appointments, performing follow‑up on services rendered, and performing periodic reassessments of client’s changing needs.
6. Performs advocacy activities on behalf of client (e. g., writing letters to expedite entitlement payments, encouraging client or family members to advocate on own behalf).
7. Prepares and maintains case records documenting contacts, services needed, reports, client’s progress, etc., in accordance with SCS and regulatory standards.
8. Provides case consultation (i. e., consulting with service providers/collaterals in determining client’s status and progress).
9. Communicates with supervisor about issues related to case management, resourcing, service collaboration, and development of new resources.
10. Provides psychosocial education to clients and/or family members to increase their understanding of client’s illness, physical condition, or social situation.
11. Performs crisis assistance (i. e., intervention on behalf of client, making arrangements for emergency referrals, coordinates other needed emergency services).
12. May serve as Primary Case Coordinator (PCC), with volume and complexity of PCC assignments depending on incumbent’s skill and autonomy.

EDUCATION

• Bachelor’s degree in Social Work, Psychology, Sociology, Human Services, or related field as approved by Medicaid, or as required by applicable funding source.
• Completion of state‑required case management/service coordination course within six months of date of employment.

EXPERIENCE

ADULT DIVISION: At least one (1) year of full‑time employment experience post Bachelor’s working directly with adults or ACT population (with direct daily contact) in a human service setting, with relevant Master’s degree, no experience.

PHYSICAL DEMANDS/REQUIREMENTS

• Position requires lifting of 20 pounds maximum, with frequent lifting and/or carrying of items weighing up to 10 pounds, or requires significant periods of walking or standing.
• Frequent exposure to threat of bodily harm from clients or families.
• Normal tasks may involve exposure to blood, bodily fluids, or tissue.
• May involve 24‑hour on‑call responsibilities.
• Reliable transportation for frequent travel.

Time Type:

Full time