Adult Racquet Sports Supervisor

Midtown Athletic Club; Bannockburn (IL); On-site; USD 65,000 - 92,000; Full time

Benefits offered by this job

Complimentary Midtown club membership

401(k) retirement savings plan with 公司

Medical, dental, and vision insurance

Paid time off

Parental leave

Flexible Spending Accounts

Job summary

Midtown Athletic Club in Bannockburn, IL seeks an Adult Racquet Sports Supervisor to lead daily execution for Adult Programs, ensuring smooth operations and engaging member experiences. You will supervise a program team, coordinate scheduling and coaching, and uphold Midtown standards while delivering a high-energy, member-focused environment.

Your leadership will drive program consistency, effective communication, and responsive resolution of issues to keep members satisfied and returning.

Qualifications

• Experience in racquet sports operations.
• Ability to lead and manage team members.
• Strong organizational and problem-solving skills.
• Comfort working in a fast-paced environment.
• Strong communication skills.
• Alignment with Midtown values.

Responsibilities

• Support daily execution of racquet sports programming across lessons, competitive and social events.
• Lead and coach program team to ensure consistency with Midtown standards and program point of view.
• Maintain organization across scheduling, staffing, and program pathway.
• Responsive resolution of operational or service issues to preserve the member experience.
• Serve as a reliable on-floor leader supporting both members and coaches.

Skills

Racquet sports ops

Team leadership

Organizational skills

Problem solving

Strong communication

Tools

Scheduling

Job description

About Midtown

Midtown exists to inspire people to become their best selves through the power of movement, connection, and belonging. Founded in 1970, Midtown has grown from one tennis club in Chicago to owning and operating eight luxury athletic clubs across the United States and Canada.

Opportunity & Your Impact

Midtown is seeking an Adult Racquet Sports Supervisor to lead daily execution for the Adult Programs while supporting racquet sports team alignment and contributing to club operations. This role plays a key part ensuring the program operates smoothly, and the member experience is engaging and valued, resulting in repeat participation.

Job Overview

• On site at 2211 Waukegan Rd, Bannockburn, IL 60015
• Salaried supervisor role within Racquet Sports.
• Execution and team support focus.
• Visible leadership role serving members, coaches, and program performance.

How You’ll Contribute

• Support daily execution of racquet sports programming across lessons, competitive and social events.
• Lead and coach program team to ensure consistency with Midtown standards and program point of view.
• Maintain organization across scheduling, staffing, and program pathway.
• Responsive resolution of operational or service issues to preserve the member experience.
• Serve as a reliable on-floor leader supporting both members and coaches.

What You’ll Need to Succeed

• Experience in racquet sports operations.
• Ability to lead and manage team members.
• Strong organizational and problem-solving skills.
• Comfort working in a fast-paced environment.
• Strong communication skills.
• Value oriented, competitive nature.
• Alignment with Midtown’s core values: Win together, Glass half-full, Passionate about helping others, Better than yesterday, and Kind.

How You’ll Know You’re Successful

• Programs operate on time with no disruption.
• Team members are aligned and consistently executing program objectives.
• Members feel valued, supported and engaged.
• Issues are resolved quickly and effectively.
• Department leadership relies on your execution support.

Compensation & Benefits

Total compensation range: $65,000 - $92,000 per year (Combination of salary and coaching rate). The final rate offered will be based on several factors, including but not limited to the candidate’s depth of experience, skill set, qualifications, and internal pay equity.

Some of the benefits offered to eligible team members include:

• Complimentary individual Midtown club membership
• Associate discounts, recognition programs, and professional development support
• Medical, dental, and vision insurance where applicable
• 401(k) retirement savings plan with company match
• Paid time off and paid parental leave
• Flexible Spending Accounts
• Life, AD&D, and disability insurance
• And more

Please refer to our benefits overview for full details: https://careers.midtown.com/about-us/benefits/

Interview Process Transparency

Within two weeks, the Hiring Manager will review your application. If your experience doesn't align with the needs of the role at this time, we will let you know. If we'd like to move you to the next step of the process, we'll reach out to schedule the first interview.

You’ll receive an update on your application within 48 hours of each interview. Please note that, depending on the specifics of the role, it may take up to a week to finalize offer decisions.

Midtown Athletic Club is an Equal Opportunity Employer. We are committed to building a team that reflects the communities we serve and to making employment decisions based on skills, experience, and business needs.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

MIDTOWN is an Equal Opportunity Employer.