Adult & Family Permanent Supportive Housing (PSH) Case Manager – Good Shepherd Village

Catholic Charities; Portland (OR); On-site; USD 80,000 - 100,000; Full time

Job summary

An established nonprofit organization is seeking a dedicated Adult & Family PSH Case Manager to provide essential support to vulnerable families in the community. This role focuses on delivering evidence-based case management services, ensuring residents can thrive and maintain their housing stability. The ideal candidate will have a strong background in social services, particularly in working with diverse populations in crisis. Join a team that values a healthy work culture and is committed to making a tangible difference in the lives of those in need. This is an excellent opportunity for individuals passionate about social justice and community service.

Benefits

100% employer-paid health, dental, and vision benefits

Paid vacation and sick leave

Retirement benefit with employer match

Employee Assistance Program

Public Service Loan Forgiveness eligibility

Qualifications

• Bachelor's degree in human services or equivalent experience required.
• 3+ years experience with diverse populations and families in crisis preferred.

Responsibilities

• Provide evidence-based case management services to families at Good Shepherd Village.
• Assist residents in applying for stable income sources and benefits.

Skills

Case Management

Crisis Intervention

Cultural Responsiveness

Microsoft Office

Education

Bachelor's Degree in Human Services

Master's Degree in Social Work

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

#RSC-019 Adult & Family Permanent Supportive Housing (PSH) Case Manager -

Good Shepherd Village

Department: Supportive Services

Employment Type: Full Time (40hrs/wk.); Non-exempt

Reports to: Permanent Supportive Housing Manager

Location: SE Portland

Compensation: $24.00 - $26.00 per hour

At CCO We Take Care of Our People

• 100% employer-paid health, dental, vision, and alternative care benefits for the employee.
• 100% employer-paid long-term disability and life insurance.
• Paid vacation, sick, personal and 13 paid holidays.
• Retirement benefit with employer match and discretionary contribution.
• Employee Assistance Program.
• Catholic Charities of Oregon employees may qualify for the Public Service Loan Forgiveness government-sponsored education loan repayment program.
• Full list of benefits can be found on this page under Resources. Please note these benefits are subject to change.

Our Culture:

We are proud of our healthy work culture at Catholic Charities of Oregon. We care for our employees so they can take care of others. Our approach includes everything from support for continued training and education to a strong focus on allowing each employee to own their job and become a thought leader in their area of service. Together, we work to make a concrete, hands-on difference in our community.

Who We Are:

Catholic Charities of Oregon was named by the Portland Business Journal as the #10 Non-profit in their list of 2023 Most Admired Companies. Founded in 1933, Catholic Charites of Oregon is one of Oregon's oldest nonprofit social service agencies whose mission is to assure that essential, life-saving services and supports are accessible to the most vulnerable Oregonians.

Who You Are:

The Adult & Family PSH Case Manager will use proactive prevention, best-practice approaches, and collaborative interventions to support residents to thrive and retain their housing. The position works closely and coordinates with onsite Property Management staff, other Resident Services staff, and with external partnerships.

What You Will Work On:

• Provide evidence-based case management services to 15-20 families residing at Good Shepherd Village with an emphasis on the adult members of the household.
• Complete initial intake and assessments of families to assess their needs in order to implement or connect them with services or treatment.
• Assist residents in applying for and obtaining long term stable sources of income including but not limited to mainstream benefits, as well as OHP, TANF, SNAP, Head Start and other programs for which they are eligible.
• Use Housing First and harm reduction interventions and methodologies to provide resident centered services that support them in retaining their housing.
• Attend at least quarterly training to increase knowledge of effectively meeting residents' needs (co-occurring disorders, harm reduction, cultural responsiveness, etc.).

What You Bring:

Education, Certifications, and Licensure Requirements/Preferences

• Bachelor's degree in human services, social work, early childhood education or equivalent lived and or worked experience required. Master's degree in Social Work or in related field preferred, with 3 years' experience working with diverse populations and families in crisis.

Experience Requirements/Preferences

• 1 year case management required. 3 + years of case management experience within social services, homeless services and/or a PSH setting, preferred.
• Experience working with and demonstrated understanding of unique challenges for vulnerable families including but not limited to those experiencing homelessness, trauma, mental illness, addictions, and chronic medical needs.
• Ability to use Microsoft Office programs including Word, Excel, Outlook, and PowerPoint.

Background and MVR Screening:

Satisfactory results from pre-employment criminal and civil background screening required. Motor vehicle records (MVR) review required as needed.

EQUAL OPPORTUNITY EMPLOYER/VETERANS/DISABLED

Catholic Charities of Oregon is dedicated to promoting diversity, multiculturalism, and inclusion across our agency. Catholic Charities of Oregon recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, gender identity, sexual orientation, genetic information, equal pay, disability, age, veteran status, and other protected status as required by applicable law. Applicants and employees need not be Catholic. Complete Social Justice and Diversity statements can be found on this page under Resources.