Adult Education - Workforce Liaison

CiTi BOCES; Town of Mexico (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

CiTi BOCES is seeking a Workforce Liaison to coordinate admissions and assess participants for the Adult Education Program. You will monitor funding options and prepare promotional materials to promote the program.

You will liaise with instructors, referral agencies, and employers to implement services, track progress, and achieve program goals under supervision. Strong communication and organization are essential.

Qualifications

• Ability to gather and relay information to the public and stakeholders.
• Prepare records, reports, and correspondence.
• Develop and maintain relationships with the public and government/private agencies.

Responsibilities

• Receives and responds to program information requests via multiple channels.
• Administers entrance assessments and places participants per criteria.
• Registers enrollees, conducts orientation, monitors attendance and progress.

Skills

Oral and written communication

Public relations techniques

Office software proficiency

Program coordination

Education

Associate's degree in business/public administration/communications/public relations/human services/social science

Associate's degree + 1 year related experience

Equivalent combination of training and experience

Job description

POSITION CLASS DEFINITION:

Essential nature of work, degree of difficulty and responsibility.

This is a professional position at CiTi BOCES with responsibility for providing support services for the Adult and Continuing Education Program which provides a variety of career training and continuing education courses to adults. The incumbent coordinates the admission process, conducts assessments, monitors funding options, and prepares promotional materials for the program.

The Workforce Liaison establishes and maintains contact with program participants, instructors, referral agencies, and employers in an effort to implement and integrate services and achieve program goals. The work is performed under the general supervision of the Coordinators for Adult Education. The incumbent does related work as required.

PRIMARY WORK ACTIVITIES:

• Typical activities characteristic of the class.
• Receives and responds to request for program information via phone, e-mail, print and other advertising sources;
• Administers entrance assessments, reviews resulting data, and determines appropriate program placement or remediation per established criteria;
• Registers enrollees for courses, conducts program orientation, monitors student attendance and progress, and explains program policies and procedures;
• Explains funding options to prospective enrollees and acts as liaison with funding sources such as the Oswego County Division of Employment and Training, Vocational and Educational Services for Individuals with Disabilities, Americorp Program, Veteran's Administration, and private industry;
• Assists the Adult Education Specialist with the creation and monitoring student payment contracts and disseminates appropriate correspondence, as needed;
• Assist in the maintenance of marketing plan with the purpose of promoting the Adult and Continuing Education Program via publishing of program guide, advertisements, and brochures.
• Assists in the creation of social media material;
• Identifies and represents the program at open houses, job fairs, community events and other recruiting opportunities. Prepares reports on effectiveness of recruitment activities;
• Manages student records and prepares various reports as required;
• Serves as liaison between faculty, administration, students, and funding sources in order to accomplish program objectives;

KNOWLEDGE, SKILLS AND ABILITIES:

WORKING KNOWLEDGE OF: 181. sources of occupational information related to vocational guidance, training, and placement; 35. cultural, environmental, and personal factors influencing lives of persons who are economically disadvantaged, low income, or unemployed; public information and public relations techniques; continuing education programs.

ABILITY TO: 25. communicate effectively, both orally and in writing; 156. prepare records and reports; 51. develop and maintain effective working relations with the public and other governmental and private agencies; evaluate and monitor contracts; to prepare and deliver presentations; operate a personal computer and utilize common office software programs including word processing, spreadsheets and databases.

MINIMUM QUALIFICATIONS:

• Education, specialized background, training and experience.
• Possession of an associate's degree in business or public administration, communications, public relations, public information, human services, a social science** or a closely related field; OR
• Possession of an associate's degree and one (1) year of experience as a counselor, caseworker, employment interviewer, job analyst, training facilitator, coordinator of an admissions program, or other closely related position; OR
• An equivalent combination of training and experience as defined by the limits of "A" and "B" above.

**Social Science includes anthropology, criminal justice, public justice, economics, geography,history, political science, psychology, and sociology.

NOTE:

Your degree or credit hours must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree or credit hours were awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. You may contact the Human Resources Department for a list of acceptable companies who provide this service. You must pay the required evaluation fee.

SPECIAL REQUIREMENT:

Possession of a valid New York State driver's license appropriate to the vehicles operated or otherwise demonstrate their ability to meet the transportation needs of the position.

NOTICE OF NON-DISCRIMINATION:

The Center for Instruction, Technology & Innovation hereby advises students, parents, employees and the general public that it is committed to providing equal access to all categories of employment, programs and educational opportunities, including career and technical education opportunities, regardless of actual or perceived race, color, national origin, Native American ancestry/ethnicity, creed or religion, marital status, sex, sexual orientation, age, gender identity or expression, disability or any other legally protected category under federal, state or local law. Inquiries regarding the District's non-discrimination policies should be directed to: Civil Rights Compliance Officer