Adult Education Manager, ESOL & Workforce Integration

Queens Community House; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Queens Community House is seeking an Adult Education Program Manager to lead our daytime ESOL and ABE programs. This role focuses on overseeing operations, managing staff, and implementing strategies to support adult learners, especially immigrants, in their education and workforce integration efforts. If you are a dedicated professional with experience in adult education and workforce development, we invite you to join our mission-driven team.

Qualifications

• Minimum of 5 years of experience in adult education or nonprofit program management.
• In-depth understanding of adult learning principles and immigrant workforce integration.
• Experience conducting student assessments and managing class placements.

Responsibilities

• Oversee daily operations of Adult Education program and manage staff.
• Develop and manage student recruitment strategies.
• Ensure instructional continuity and collaborate on program goals.

Skills

Project Management

Organizational Skills

Data Analysis

Bilingual English and Spanish or Russian

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Zoom

ASISTS

DYCD Connect

Job description

Adult Education Manager, ESOL & Workforce Integration

Queens Community House (QCH) is seeking a mission-driven Adult Education Program Manager to oversee the daily operations of our daytime ESOL (English for Speakers of Other Languages) and ABE (Adult Basic Education) programs. This is an excellent opportunity for a highly organized, culturally competent professional passionate about adult education and workforce integration for immigrants. The ideal candidate will bring a strong understanding of the unique barriers faced by adult learners, particularly in language acquisition and employment, and a commitment to equity, empowerment, and lifelong learning.

Key Responsibilities

Oversee the daily operations of the Adult Education program, ensuring alignment with contract deliverables, program goals, and funder requirements.

Supervise the Program Assistant in managing student attendance and timely data entry into ASISTS and other databases.

Manage intake and registration processes, including BEST Plus and TABE assessments; maintain accurate digital student records.

Collaborate with the Senior Director and Case Manager to design and implement a graduate tracking system, fostering long-term engagement with alumni.

Develop and manage student recruitment strategies and outreach efforts, including partnership building with community-based organizations.

Coordinate class assignments, rosters, and placements, working closely with instructors and administrative staff.

Ensure instructional continuity by organizing lesson plans and substitute coverage during staff absences.

Represent the program in funder meetings and trainings, and participate in internal committees and initiatives.

Complete annual professional development plans for self and direct reports.

Manage personal schedule and submit timecards through ADP by agency policies.

Perform additional duties as needed to support program success and team goals.

Strong project management and organizational skills

Proficiency in Microsoft Office Suite, Zoom, and database systems (e.g., ASISTS, DYCD Connect)

Data analysis skills and the ability to translate data into actionable insights

Experience with digital communication tools (iOS/Android, email, text, etc.)

Bilingual fluency in English and Spanish or Russian is strongly preferred

Qualifications

Bachelor’s degree required (foreign credentials accepted)

Minimum of 5 years of experience in adult education, workforce development, or nonprofit program management

In-depth understanding of adult learning principles and immigrant workforce integration challenges

Experience conducting student assessments and managing class placements

Ability to work independently and as part of a collaborative, multicultural team

Flexibility to work occasional evenings, as needed

Commitment to maintaining confidentiality and handling sensitive information with professionalism

If you’re passionate about creating inclusive educational pathways for adult learners and supporting their workforce goals, we encourage you to apply and join our dedicated team at QCH.

About the company

QCH offers a broad network of programs and services that help people at every stage of life. These programs include: school- and center-based, after-school programs for children Ages 5-12; gender specific youth leadership development; organizing and yo...

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