Ads Operation Coordinator

Lead Surge LLC; Massachusetts; Remote; USD 60,000 - 65,000; Full time

Job summary

A growing advertising agency, Lead Surge LLC, is seeking an Ad Operations Coordinator for Broadcast and Video. This role involves overseeing the process of ordering and quality checking media spots across various platforms. The ideal candidate will have a strong attention to detail, excellent communication skills, and the ability to work under pressure while maintaining high-quality standards. Join a passionate team dedicated to delivering measurable results in the home improvement sector.

Benefits

$50 per month Technology Stipend

Health, Dental, and vision benefits with company match

Flexible vacation with unlimited paid time off

$1000 per year towards professional development

10 weeks of paid parental leave

401(k) plan with 4% company matching contributions

Bonus for referring successful hires

Qualifications

• 1-2 years’ experience in data management or spot versioning processes preferred.
• Positive attitude and adaptability to evolving processes.
• Experience in both Mac and Microsoft Office environments preferred.

Responsibilities

• Prepare monthly spot orders details and implement the ordering process.
• Conduct quality checks and proof all creative content.
• Build and nurture client relationships, providing excellent customer service.

Skills

Attention to detail

Organizational skills

Excellent communication

Analytical thinking

Problem-solving skills

Customer service mindset

Education

Bachelor’s degree in communications, data, or business areas

Tools

CRM and DAM systems

Microsoft Office

Job description

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This range is provided by Lead Surge LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00/yr - $65,000.00/yr

About Us:

Join a Growing, Results-Driven Ad Agency Making a Real Impact!

Lead Surge is a thriving 34-person advertising agency—soon to be 35 with your help! We're a passionate team specializing in B2C direct response lead generation, particularly in the home improvement space. As we approach our 14th year in business, our continued growth and success are a testament to our proven strategies and dedicated team.

At Lead Surge, every ad we run—TV, radio, digital, or print—is backed by measurable results. We don’t just advertise; we deliver. Our approach is simple: drive high-quality, high-converting leads that fuel our clients' growth. If you’re analytical, results-oriented, and ready to make your mark in a high-energy agency environment, we want to meet you.

About the role:

The Ad Operations Coordinator for Broadcast and Video works in the department where all of Lead Surge’s TV, YouTube, OTT, and radio spot versioning originates. The Ad Operations Coordinator will help implement our process of monthly broadcast and video spot ordering, quality control/proofing, and client approvals.

You will be part of the team that executes the order process for all slotted media, from initial order through client approvals. All associated spot tasks are completed on deadline to be trafficked and run according to media schedules across our client’s various United States and Canadian markets.

We version approximately 300-400 spots per month – every month.

This role requires a dynamic, data centric individual with exceptional technological, organizational, and communication skills. The ideal candidate will be exceptionally detail-oriented, able to function well under pressure, and adept at handling multiple tasks simultaneously.

Duties/Responsibilities/Essential Functions:

• Technology: Ability to quickly learn and utilize our custom CRM software, productivity software, and our digital asset management system to implement the complete spot ordering process.

• Spot Ordering: Prepare monthly spot orders details and follow the set ordering process with our external production house.

• Client Offers & Legal Disclaimers: Help assemble and review monthly client offers and legal disclaimers with copy editor team to ensure compliance and accuracy for use in spots.

• Vendor Relations: Develop and maintain strong working relationships with our external production house ensuring timely delivery and quality of services with your sights set on communication and continuous improvement.

• Quality Assurance: Conduct thorough quality checks and proof all creative content across TV, radio, and digital platforms to ensure it meets our standards, is correct, and has been approved by client.

• Client Relationships: Build and nurture strong client relationships, providing excellent customer service and addressing any issues promptly and professionally.

• Billing: Assure all entries into the CRM system are itemized correctly for billing purposes.

Required Skills/Abilities:

• A positive attitude and a keen ability to embrace change and evolving processes. We are growing and upgrading our processes and technology to continue to provide premiere service to our clients.

• Meticulous attention to detail and strong organizational skills are essential.

• Keen eye and ear for proofing and reviewing spots for accuracy

• Proficiency with CRM and DAM systems

• Excellent communication skills.

• Ability to multitask and perform well under tight deadlines.

• Customer service mindset with a professional, respectful approach to client interactions.

• Analytical thinker with solid problem-solving skills and a data-focused mindset.

• Experience in both Mac and Microsoft Office environments preferred.

Required (and/or) preferred education and experience:

• Bachelor’s degree in communications, data, or business areas is preferred but not required.

• 1-2 years’ experience in data management or spot versioning processes is ideal.

Benefits and Perks:

$50 per month Technology Stipend

️Health, Dental and vision benefits with company match

️ Flexible vacation (employees have unlimited paid time off on top of the 10 holidays we offer).

Remote work environment (US based Employee must reside in EST and CST timezones only).

$1000 per year towards professional development to enhance your skills.

10 weeks of paid parental leave

Plan for the future with a 401(k) plan featuring 4% company matching contributions, vesting after 90 days, to grow your retirement savings.

Bonus for referring successful hires after three months of continuous employment.

Massachusetts Applicants

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The range displayed on each job posting reflects Lead Surge's good faith determination of the minimum and maximum targets for new hire salaries across the US. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, and work location, which may impact a final offer.

Base pay range for US: $60,000 to $65,000

It is the policy of Lead Surge to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Lead Surge is an E-Verify Employer

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Advertising Services

Referrals increase your chances of interviewing at Lead Surge LLC by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

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