ADRC Counselor

Greater Hall Chamber of Commerce; Georgia; Hybrid; USD 42,000 - 54,000; Full time

Job summary

The Legacy Link, Inc. ADRC Counselor is responsible for professional assessment and determination of a level of care and appropriateness for community-based services. The clients screened may or may not be Medicaid eligible or eligible for CCSP/HCBS.

The role serves as a resource to community members seeking information and referrals, adheres to HIPAA, and completes required documentation while collaborating with the ADRC Director and department team to meet productivity goals.

Qualifications

• Bachelor’s degree in Social Work, Sociology, Psychology, or related field or a Registered Nurse licensed in GA.
• Two years’ experience in human services or health-related field plus one year as a case manager.
• Proficient computer skills and ability to use the Wellsky database; strong organization and communication skills.

Responsibilities

• Screen and assess referrals by phone and document in the state database.
• Verify Medicaid eligibility and screen for MAO/PMAO using standardized guidelines.
• Explain CCSP and HCBS scope and purpose to clients.
• Identify client needs and services per referral source or applicant.
• Screen for HCBS, CCSP and other respite programs.
• Maintain HIPAA compliance and complete documentation for all programs.
• Assist in policy development and attend required meetings.
• Meet department productivity goals and refer waiting list clients to resources.

Skills

Well organized

Communication with clients

Independent worker

Education

Bachelor’s degree in Social Work, Sociology, Psychology, or related field

Registered Nurse licensed in GA

Tools

Wellsky database

Job description

Description

DEPARTMENT: ADRC Department

ACCOUNTABILITY: Reports to ADRC Director

STATUS: Exempt, Full-time- Hybrid schedule

JOB SUMMARY

The ADRC Counselor is responsible for the professional assessment and determination of a level of care and appropriateness for community-based services. The clients screened may or may not be Medicaid eligible or they may or may not be eligible for services provided to the community through Legacy Link, Inc. This staff member also serves as a resource to community members in need of information and referral of information.

DUTIES AND RESPONSIBILITIES

Essential Functions

• Receives and screens emergency and non- emergency referrals over the phone
• Documents all potential referrals on screening/assessment instrument in the state data base
• Reviews initial financial, medical, and social information of potential client as presented by referral source or the applicant.
• Verifies Medicaid eligibility and/or screens for MAO/PMAO eligibility by using standardized guidelines of finances.
• Explains thoroughly the scope and purpose of CCSP and/or HCBS
• Identifies client’s needs and desired services as stated by referral source or the applicant.
• Screens clients for HCBS, CCSP and other respite programs
• Determines that client is ineligible or inappropriate for a level of care for CCSP placement and refers client to other appropriate resources.
• Determines that client is eligible and appropriate for level of care for CCSP placement and refers client for full assessment for CCSP. If CCSP is not admitting new referrals, places client on waiting list.
• Determines eligibility of client for HCBS programs, places on the wait list or refers to other appropriate resources.
• Follows HIPAA guidelines at all times.
• Assists in development and revision of policies and procedures
• Attends organizational meetings and training as required.
• Keeps Director and Lead informed of Intake and Assessment problems and progress.
• Meets productivity goals of the department.
• Refers clients on the waiting list to other community resources for assistance.
• Maintains standard of promptness for all programs.
• Completes all appropriate documentation/paperwork for all programs.
• Completes full rescreens for clients on CCSP and HCBS waiting list when required.
• Provides information and assistance to callers as well as options counseling as needed with follow up as required.

Requirements

EDUCATION, EXPERIENCE AND SKILL REQUIREMENTS

Education:

• Bachelor’s degree in Social Work, Sociology, Psychology, or a related field or a Registered Professional Nurse currently licensed to practice in the State of Georgia.

Knowledge and Experience:

• Two years’ experience in the human service or health related field plus one year of experience as a case manager.

Skills:

• Computer skill proficient enough to master the Wellsky data base system
• Well organized, detail oriented and able to work independently and/or as part a team
• Ability to communicate with clients having a variety of educational levels.

Licensure and Certification

• Valid State Driver’s License
• Will be eligible to take the CIRS-A/D exam after one year of experience
• Will be eligible to take Boston university Courses after becoming CIRS-A/D certified and one year of experience.

PHYSICAL AND MENTAL DEMANDS

The physical and mental demands described are representative of those that must be met by an employee to successfully preform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job, on a case-by-case basis.

• Local Travel required
• Attendance at off-premises meetings, conferences, or trainings.
• While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel and to walk, sit talk or hear.
• The employee is occasionally required to stand, climb or balance; stoop, kneel, crouch or crawl.
• The employee must occasionally lift and /or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The noise level in the environment is moderate as phone conversations with the hard of hearing occur daily.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job, on a case-by-case basis.

• This job operates in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Temperature ranges from normal indoor climate-controlled environment in buildings or vehicles, various outdoor conditions and temperature extremes encountered during off-site travel, and unpredictable indoor environmental conditions encountered during off-site travel, and unpredictable indoor environmental conditions encountered at off-site locations.
• Noise level is generally quiet to moderate.

The Legacy Link, Inc. is an Affir