Adoption Consultant (IC1)

Oracle; United States; Vor Ort; USD 60.000 - 132.000; Vollzeit

Benefits dieser Stelle

Medical, dental & vision insurance

Paid time off

Employee Stock Purchase Plan

Flexible Spending Accounts

Zusammenfassung

Oracle is seeking a Senior Associate Adoption Consultant to help healthcare organizations maximize the value of Oracle Health investments. The role offers junior-to-mid-level responsibilities, guided by seasoned consultants, focusing on adoption, workflow optimization, and user experience improvements.

You will work on client engagements, learn Oracle Health products, and deliver practical adoption strategies while developing consulting and problem-solving skills in a client-facing setting.

Qualifikationen

• Bachelor's degree or equivalent professional experience required.
• 1–3 years in consulting, healthcare IT, customer success, training, or related roles.
• Ability to communicate effectively and collaborate with clients and teams.
• U.S. citizenship with ability to obtain/maintain a federal security clearance.

Aufgaben

• Provide end-user support to promote best practices and improve Oracle Health adoption.
• Assess current-state workflows and recommend improvements aligned with Oracle Health best practices.
• Participate in Adoption Consulting engagements to improve user adoption and efficiency.
• Support development and execution of client adoption strategies to encourage effective use of Oracle Health technologies.
• Follow Oracle consulting methodologies to deliver high-quality client solutions.
• Cultivate strong client relationships to support adoption objectives and project success.

Kenntnisse

Verbal & written communication

Client rapport

Analytical thinking

Adaptability

Ausbildung

Bachelor's degree or equivalent

Jobbeschreibung

Job Description

The Strategic Analytics & Adoption team is seeking a motivated and collaborative Senior Associate Adoption Consultant to support healthcare organizations in maximizing the value of their Oracle Health investments.

The Strategic Analytics & Adoption team is seeking a motivated and collaborative Senior Associate Adoption Consultant to support healthcare organizations in maximizing the value of their Oracle Health investments. This is a junior consulting position designed for professionals who are continuing to develop their consulting and healthcare technology expertise. In this role, you will receive general guidance on routine assignments and detailed instruction on new projects while building your consulting, client engagement, and Oracle Health product knowledge. As a member of a project team, you will follow established consulting methodologies and best practices to analyze client workflows, interpret end-user experience data, and deliver Adoption Consulting solutions that improve user adoption, workflow efficiency, and overall client satisfaction. You will work alongside experienced consultants to implement Oracle Health solutions that meet customer objectives while developing your problem-solving and consulting skills. Our vision is to improve client outcomes through strategic consulting that results in better caregiver and patient experiences. We are excited for you to join our innovative team.

The ideal candidate will demonstrate:

• Strong verbal, written, and interpersonal communication skills.
• Ability to build rapport with clients and collaborate effectively with team members.
• Strong analytical thinking and developing problem-solving skills.
• Comfort working with technology in a client-facing environment.
• Ability to learn quickly and adapt in fast-paced, evolving environments.
• Strong organizational skills and attention to detail.
• Willingness to receive coaching and continuously develop consulting expertise.
• Passion for improving caregiver and patient experiences through technology adoption.

Minimum Qualifications

• Bachelor's degree or equivalent professional experience.
• 1-3 years of experience in consulting, healthcare information technology, customer success, training, implementation, clinical informatics, or other related functional or technical roles.
• Ability to communicate effectively and build collaborative relationships with clients and team members.
• U.S. citizenship with the ability to obtain and maintain a federal security clearance.
• Ability and willingness to travel as required up to 100%.

Preferred Qualifications

• Product or technical expertise relevant to healthcare technology or consulting services.
• Demonstrated competence in at least one Oracle Health product or technology area.
• Experience supporting electronic health record (EHR) implementations, optimization, or adoption initiatives.
• Familiarity with healthcare workflows or clinical operations.
• Experience interpreting user experience or operational performance data.
• Knowledge of healthcare information technology (HCIT) and Oracle Health solutions.
• Experience supporting customer-facing consulting or implementation engagements.

Revenue Cycle experience is highly preferred, including one or more of the following:

• Experience supporting front-end revenue cycle operations, including patient registration, scheduling, insurance eligibility, coverage verification, demographic accuracy, and workflow adoption through role-based training or coaching.
• Experience supporting middle-end revenue cycle functions, including charge capture, coding readiness, clinical documentation workflows, workqueue management, and standard operational handoffs to improve revenue cycle efficiency.
• Experience supporting back-end revenue cycle operations, including billing, denial management, payment posting, adjustment processing, exception handling, and follow-up workflows.
• Experience delivering end-user training, workflow reinforcement, and at-the-elbow support to Revenue Cycle staff during implementations, optimization initiatives, or operational transformations.
• Ability to analyze and interpret operational metrics across Revenue Cycle functions, including error rates, rework, workqueue aging, timeliness, and adoption measures to identify opportunities for improvement.
• Experience preparing and presenting adoption progress, operational metrics, and recommendations to client stakeholders while partnering with operational and technical teams to address workflow and process improvement opportunities.

Client Consulting & Adoption

Provide end-user support to promote best practices and improve the end-user experience with Oracle Health solutions.

Assess current-state workflows and recommend improvements aligned with Oracle Health best practices.

Participate in Adoption Consulting engagements that improve user adoption, operational efficiency, and customer satisfaction.

Support the development and execution of client adoption strategies that encourage effective use of Oracle Health technologies.

Follow Oracle consulting methodologies and established best practices to deliver high-quality client solutions.

Project Delivery

As a member of a project team, analyze client situations and end-user experience data to develop functional recommendations.

Assist in implementing Oracle Health products and technologies to meet client objectives and project requirements.

Apply standard consulting practices and procedures while receiving guidance on new assignments and more complex work.

Collaborate with project team members to deliver successful client outcomes.

Client Relationship Management

Cultivate strong client relationships to support adoption objectives and successful project outcomes.

Influence stakeholders and obtain buy-in to support adoption initiatives and workflow improvements.

Communicate effectively with clients, end users, and internal project teams throughout engagement delivery.

Build trusted relationships through professionalism, collaboration, and exceptional customer service.

Professional Development

Continuously expand knowledge of Oracle Health solutions, consulting methodologies, and healthcare industry best practices.

Develop product expertise in one or more Oracle Health solution areas.

Build consulting, analytical, and technical skills through project experience and ongoing learning.

Apply feedback and coaching to continuously improve consulting effectiveness.

Act as a mentor to peers and facilitate trainings.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $28.70 - $63.65 per hour; from: $59,700 - $132,400 per year. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.