Adobe Journey Optimizer (AJO) Developer

New York Technology Partners; Atlanta (GA); On-site; USD 110,000 - 150,000; Full time

Job summary

New York Technology Partners seeks an experienced Adobe Journey Optimizer Developer to design and implement customer journeys and responsive email templates for Pilot’s CPQ ecosystem. You will collaborate with architects, marketers, and product teams to deliver scalable, personalized engagement solutions.

The role emphasizes hands-on AJO development, troubleshooting rendering issues, and building reusable components to accelerate future campaigns.

Qualifications

• 4+ years of professional web development experience.
• 2+ years of hands-on Adobe Journey Optimizer development experience.
• Strong experience building and deploying journeys within Adobe Journey Optimizer.
• Experience debugging email rendering issues across major email clients.
• Strong understanding of personalization and dynamic content implementation.
• Experience working within Agile software development environments.
• Excellent communication and collaboration skills.

Responsibilities

• Design, develop, test, and deploy customer journeys within Adobe Journey Optimizer.
• Build personalized customer experiences leveraging journey orchestration capabilities.
• Develop reusable content fragments, templates, and dynamic content components.
• Configure audience targeting and personalization rules.
• Troubleshoot journey execution, rendering issues, and content delivery problems.
• Collaborate closely with architects, marketers, and product teams to implement customer engagement solutions.
• Develop and maintain responsive HTML email templates within Adobe Journey Optimizer.
• Build reusable components and modular templates to support scalable campaign execution.
• Perform testing and quality assurance across devices and email platforms.
• Optimize email performance and maintain adherence to accessibility standards.
• Support front-end development efforts within Pilot's custom CPQ application.
• Work closely with UX and product teams to implement user interface enhancements.
• Analyze and resolve front-end defects and usability issues.

Skills

Adobe Journey Optimizer

AJO development

HTML5

CSS3

REST APIs

Git

Tools

Adobe Experience Platform

Adobe Experience Cloud

Job description

*** This position is focused on managing email marketing campaigns, including creating campaign assets and implementing decision logic within templates ***

We are seeking an experienced Adobe Journey Optimizer (AJO) Developer to join a dedicated team. This is a contract position expected to run through the remainder of 2026, with the potential for extension into 2027.

This is a 100% development role with no campaign management or marketing operations responsibilities.

Key Responsibilities

Adobe Journey Optimizer Development

• Design, develop, test, and deploy customer journeys within Adobe Journey Optimizer.
• Build personalized customer experiences leveraging journey orchestration capabilities.
• Develop reusable content fragments, templates, and dynamic content components.
• Configure audience targeting and personalization rules.
• Troubleshoot journey execution, rendering issues, and content delivery problems.
• Collaborate closely with architects, marketers, and product teams to implement customer engagement solutions.

Email Template Development

• Develop and maintain responsive HTML email templates within Adobe Journey Optimizer.
• Build reusable components and modular templates to support scalable campaign execution.
• Perform testing and quality assurance across devices and email platforms.
• Optimize email performance and maintain adherence to accessibility standards.

Front-End Development

• Support front-end development efforts within Pilot's custom CPQ application.
• Work closely with UX and product teams to implement user interface enhancements.
• Analyze and resolve front-end defects and usability issues.

Required Qualifications

• 4+ years of professional web development experience.
• 2+ years of hands-on Adobe Journey Optimizer (AJO) development experience.
• Strong experience building and deploying journeys within Adobe Journey Optimizer.
• Experience debugging email rendering issues across major email clients.
• Strong understanding of personalization and dynamic content implementation.
• Experience working within Agile software development environments.
• Excellent communication and collaboration skills.

Preferred Qualifications

• Experience with Adobe Experience Platform (AEP).
• Experience working with customer profiles, segments, and audiences within Adobe Experience Cloud.
• Experience integrating Adobe Journey Optimizer with enterprise applications and APIs.
• Familiarity with customer engagement, loyalty, or retail-focused marketing programs.
• Experience supporting large-scale B2C customer communication initiatives.

Desired Technical Skills

• Adobe Journey Optimizer (Required)
• Adobe Experience Platform (Preferred)
• Adobe Experience Cloud

Front-End Technologies

• HTML5
• CSS3
• Responsive Design
• Email Development Best Practices

Additional Skills

• REST APIs
• JSON
• Git

What Success Looks Like

• Delivery of high-quality Adobe Journey Optimizer journeys and email templates.
• Creation of reusable development assets that accelerate future campaign delivery.
• Effective collaboration with Publicis Sapient and Pilot stakeholders.
• Faster campaign deployment through scalable, maintainable code.
• Consistent adherence to development standards and quality expectations.