Job Description:
Responsibilities:- Act as the Product Owner for the ACV8 team: write user stories, manage the backlog, and ensure delivery of high-quality work.
- Collaborate with cross-functional teams including developers, data analysts, and Adobe support.
- Take ownership of support tickets, including tracking, and coordinating with Adobe and internal teams.
- Participate in and contribute to technical discussions related to workflows, campaigns, and data integrations.
- Create and maintain clear, concise, and comprehensive documentation.
- Support the transition from a consulting team to an internal team by becoming deeply embedded in the ACV8 environment.
Required Skills And Experience:
- MUST HAVE Strong hands-on experience with Adobe Campaign V8.
- Proven experience as a Product Owner or in a similar role with technical responsibilities.
- Ability to write and execute user stories and contribute directly to development work when needed.
- Experience managing support workflows and working with external vendors (e.g., Adobe).
- Excellent organizational and communication skills.
- Comfortable working in a fast-paced, collaborative environment.
Preferred Qualifications:
- Background in development or technical implementation of marketing automation tools.
- Experience with data workflows and campaign management.
- Familiarity with Agile methodologies and tools (e.g., Jira, Confluence).
- Located in or willing to work within Eastern or Central Time Zones.