Adobe Campaign Management

Unison Consulting; New York (NY); On-site; USD 75,000 - 90,000; Part time

Job summary

A leading consulting firm in New York is seeking a Campaign Specialist to provide implementation consultancy and customer support for Adobe Campaign clients. Responsibilities include working with clients to assess needs, configuring solutions, and developing customer-specific solutions. The ideal candidate has over 5 years of experience with Adobe Campaign and expertise in SQL. This role offers the opportunity to work in a dynamic environment with remote capabilities.

Qualifications

• Adobe Campaign Classic experience of at least 5+ years.
• Expertise and Experience in SQL (Oracle / SQL Server / PostgreSQL).
• Programming experience (JavaScript / Java / VB / C# / PHP).
• Knowledge on Web Technologies like HTML, CSS would be a plus.
• Good communication skills to ensure effective customer interactions, communications, and documentation.
• Self-starter - Organized and highly motivated.
• Fast learner, ability to learn new technologies/languages.
• Knowledge of HTML DOM manipulation and page load events a plus.
• Project Management skills a plus.
• Ability to develop creative solutions to problems.
• Able to multi-task in a dynamic environment.
• Able to work independently with minimal supervision.
• Experience leading team members will be a plus.

Responsibilities

• Provide Implementation consultancy, Customer Assistance and post-implementation support to Adobe Campaign clients.
• Work with Clients to assess requirements.
• Configure & Design Adobe Campaign to meet customer business needs.
• Develop customer specific solutions where necessary and document them.
• Proactive problem diagnosis, troubleshooting and resolution.
• Create Implementation plans for new and existing clients.
• Knowledge transfer/Training to customers on the solution implemented.
• Product Installations, Upgrades and Configuration activities.
• Reporting on project delivery to Project Management.
• Build great working relationships with Onshore Consulting team.
• Work closely with the Quality Assurance team for professional delivery.

Job description

1 week ago Be among the first 25 applicants

• Provide Implementation consultancy, Customer Assistance and post-implementation support to Adobe Campaign clients in their deployment and use of Adobe Campaign solution
  
  

What you'll do:

• Provide Implementation consultancy, Customer Assistance and post-implementation support to Adobe Campaign clients in their deployment and use of Adobe Campaign solution
  
  

Specifically (but not limited to):

• Work with Clients to assess requirements
• Configure & Design Adobe Campaign to meet customer business needs by understanding their database architecture and setting-up ETL and dataflows
• Configure the Adobe Campaign solution to customers' requirement including Campaigns set-ups, building web pages using Scripting
• Develop customer specific solutions where necessary and document them
• Proactive problem diagnosis, troubleshooting and resolution
• Create Implementation plans for new and existing clients
• Knowledge transfer/Training to customers on solution implemented
• Product Installations, Upgrades and Configuration activities
• Reporting on project delivery to Project Management and Manage projects on your own in smaller projects which don't have dedicated Project Managers
• Build great working relationship with Onshore Consulting team, Learn and Adopt best-practices from such teams globally
• Work closely with the Quality Assurance team to ensure professional delivery of technical implementations
• Act as a Development lead point of contact with Digital Marketing Consultants
• Learn multiple Adobe Digital Marketing Solutions and provide multi-product Enablement and Integration solutions to strategic clients
• Work with Digital Marketing Consultants to make recommendations in regard to Digital Marketing Suite technical implementations
• Support additional team members by mentoring and teaching
• Work closely with the Quality Assurance team to ensure professional delivery of Business
  
  

Consulting Service to your clients:

What you need to succeed- Adobe Campaign Classic experience of at least 5+ years

• Expertise and Experience in SQL (Oracle / SQL Server / PostgreSQL)
• Programming experience (JavaScript / Java / VB / C# / PHP)
• Knowledge on Web Technologies like HTML, CSS would be a plus
• Good communication skills to ensure effective customer interactions, communications, and documentation
• Self-starter - Organized and highly motivated
• Fast learner, ability to learn new technologies/languages
• Knowledge of HTML DOM manipulation and page load events a plus
• Project Management skills a plus
• Ability to develop creative solutions to problems
• Able to multi-task in a dynamic environment
• Able to work independently with minimal supervision
• Experience leading team members will be a plus

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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