Adobe Campaign Management

Unison Consulting Pte Ltd; New York (NY); On-site; USD 80,000 - 120,000; Full time

Job summary

An innovative consulting firm in New York is seeking an experienced Adobe Campaign Consultant. The role entails providing expert implementation consultancy, customer assistance, and project management for Adobe Campaign clients. Candidates should have at least 5 years of experience with Adobe Campaign Classic and strong programming skills. Excellent communication abilities and a proactive mindset are essential for success in this dynamic role.

Qualifications

• 5+ years of Adobe Campaign Classic experience.
• Experience in SQL (Oracle/SQL Server/PostgreSQL).
• Programming experience in JavaScript, Java, VB, C#, PHP is highly desirable.

Responsibilities

• Provide implementation consultancy and customer assistance for Adobe Campaign clients.
• Configure & design Adobe Campaign to meet client needs and create implementation plans.
• Mentor team members and ensure professional delivery of consulting services.

Skills

Adobe Campaign Classic experience

SQL expertise

Programming experience (JavaScript, Java, VB, C#, PHP)

Web Technologies knowledge (HTML, CSS)

Good communication skills

Project Management skills

Problem-solving skills

Job description

What you’ll do:

* Provide implementation consultancy, customer assistance, and post-implementation support to Adobe Campaign clients in their deployment and use of Adobe Campaign solutions.

Specifically (but not limited to):

• Work with clients to assess requirements.
• Configure and design Adobe Campaign to meet customer needs by understanding their database architecture and setting up ETL and data flows.
• Configure the Adobe Campaign solution, including campaign setup and building web pages using scripting.
• Develop customer-specific solutions where necessary and document them.
• Proactively diagnose problems, troubleshoot, and resolve issues.
• Create implementation plans for new and existing clients.
• Conduct knowledge transfer and training for customers on implemented solutions.
• Perform product installations, upgrades, and configuration activities.
• Report on project delivery to project management and manage smaller projects independently.
• Build strong working relationships with onshore consulting teams and adopt best practices globally.
• Collaborate with the quality assurance team to ensure professional delivery of technical implementations.
• Act as a development lead contact with digital marketing consultants.
• Learn multiple Adobe Digital Marketing solutions and provide multi-product enablement and integration solutions to strategic clients.
• Work with digital marketing consultants to recommend solutions for digital marketing suite implementations.
• Mentor and teach team members to support team development.
• Support additional team members and ensure quality in business delivery.

Qualifications and Skills:

• At least 5+ years of experience with Adobe Campaign Classic.
• Expertise in SQL (Oracle, SQL Server, PostgreSQL).
• Programming experience in JavaScript, Java, VB, C#, PHP.
• Knowledge of web technologies like HTML and CSS is a plus.
• Excellent communication skills for effective customer interaction and documentation.
• Self-motivated, organized, and a fast learner.
• Knowledge of HTML DOM manipulation and page load events is a plus.
• Project management skills are a plus.
• Creative problem-solving skills.
• Ability to multitask in a dynamic environment.
• Ability to work independently with minimal supervision.
• Experience leading team members is a plus.