Admitting Representative - Full-Time

Larkin Community Hospital, Inc.; Florida; On-site; USD 38,000 - 54,000; Full time

Job summary

Larkin Community Hospital in South Miami, FL is seeking an Admitting Representative to streamline patient admissions and accurately collect and verify patient information, insurance details, and medical history.

The role requires coordinating with clinical staff and insurance providers, maintaining HIPAA compliance, and ensuring smooth patient flow from initial contact to admission.

Qualifications

• Experience in patient registration or admission preferred.
• Fluency in English and Spanish.
• Proficient with data entry and HIPAA compliance.

Responsibilities

• Greet, interview, and register patients; update demographics.
• Verify insurance eligibility, benefits, and prior authorization requirements.
• Collect co-pays, deposits, and other patient payments; issue receipts.
• Obtain patient signatures on legal consents, HIPAA forms, and financial documents.
• Provide information about hospital policies, services, and admission procedures.
• Coordinate with clinical, billing, and case management teams to support patient flow.
• Maintain confidentiality and comply with HIPAA and regulatory standards.
• Assist with scheduling and appointment confirmations.

Skills

Communication skills

Customer service

Medical terminology

Insurance procedures

Data entry

Hospital information systems

Multitasking

Attention to detail

Bilingual English/Spanish

Tools

EHR systems

Hospital information systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Larkin Community Hospital, South Miami, FL, US

About the Role:

The Admitting Representative at Larkin Community Hospital plays a critical role in ensuring a smooth and efficient patient admission process. This position serves as the first point of contact for patients entering the hospital, responsible for accurately collecting and verifying patient information, insurance details, and medical history. The role requires close collaboration with clinical staff, insurance providers, and patients to facilitate timely admissions and resolve any discrepancies or issues that may arise. By maintaining meticulous records and adhering to hospital policies and regulatory requirements, the Admitting Representative helps optimize patient flow and supports the overall quality of care. Ultimately, this position contributes significantly to patient satisfaction and the operational success of the hospital's healthcare services.

Minimum Qualifications:

• Strong communication and customer service skills.
• Knowledge of medical terminology and insurance procedures.
• Proficiency in data entry and hospital information systems.
• Ability to multitask in a fast-paced environment.
• Attention to detail and ability to handle sensitive information.
• Previous experience in patient registration, admission, or healthcare administrative role is preferred.
• Must speak English and Spanish fluently.

Responsibilities:

• Greet, interview, and register patients; update demographic and contact information.
• Verify insurance eligibility, benefits, and prior authorization requirements.
• Collect co-pays, deposits, and other patient payments; issue receipts.
• Obtain patient signatures on legal consents, HIPAA forms, and financial responsibility documents.
• Provide information about hospital policies, services, and admission procedures.
• Coordinate with clinical, billing, and case management teams to support patient flow.
• Maintain confidentiality and comply with HIPAA and regulatory standards.
• Assist with scheduling and appointment confirmation.

Skills:

The Admitting Representative utilizes strong communication skills daily to interact compassionately and clearly with patients and their families, ensuring they understand the admission process. Attention to detail is critical when entering patient data and verifying insurance information to prevent errors that could delay care or billing. Proficiency with electronic health record systems and other healthcare software enables efficient data management and coordination with clinical teams. Problem-solving skills are essential to address discrepancies or challenges related to patient admissions and insurance coverage. Additionally, knowledge of healthcare regulations and confidentiality requirements ensures compliance and protects patient privacy throughout all interactions.