Admitting Clerk

East Georgia Regional Medical Center; Statesboro (GA); On-site; USD 29,000 - 38,000; Full time

Job summary

East Georgia Regional Medical Center is seeking an Admitting Clerk to support smooth patient admissions and registrations. The role focuses on accurate documentation, insurance checks, and clear financial counseling for patients and families.

Responsibilities include verifying coverage, handling ABNs, and guiding self-pay patients through available resources, while maintaining strict confidentiality and compliance with policies.

Qualifications

• 0-2 years of admissions or customer service experience.
• Healthcare setting experience preferred (1-2 years).

Responsibilities

• Registers patients, enters information in the system, and obtains signatures on forms.
• Verifies insurance coverage and assigns plan codes for accurate billing.
• Explains ABNs and financial documents to patients and families.
• Counsels self-pay patients on costs, options, and resources.
• Secures and logs patient valuables and places identification armbands.
• Reads orders to determine registration steps and enters orders for departments.
• Notifies departments and physicians of arrivals and follows up on delays.
• Assists with bed assignments by coordinating with nursing staff.
• Manages a multi-line phone system and relays messages promptly.
• Supports emergency codes and participates in facility safety plans.
• Maintains regular attendance and complies with policies.

Skills

Customer service

Interpersonal skills

Communication skills

Insurance verification

Education

High school diploma

Tools

Electronic registration system

Job description

The schedule for this position is: Monday - Friday, 7:30 am- 4:00 pm

The Admitting Clerk facilitates the efficient admission and registration of patients, ensuring accuracy in documentation, insurance verification, and financial counseling. This role provides exceptional customer service, supports patient safety, and maintains compliance with facility policies and regulatory requirements.

Essential Functions

• Registers patients efficiently and accurately, entering all required information into the registration system and obtaining necessary signatures on consent and authorization forms.
• Verifies insurance coverage and identifies appropriate plan codes to ensure accurate billing and prompt payment.
• Reviews and explains legal and financial documents, including Advance Beneficiary Notices (ABNs), to patients and families as required.
• Counsels self-pay patients on procedure costs, payment options, and available financial resources, documenting all interactions thoroughly.
• Secures and logs patient valuables upon admission, ensuring proper tracking and safekeeping.
• Places identification armbands on patients to support accurate identification and continuity of care throughout their stay.
• Reads physician orders to determine appropriate registration processes and ensures accurate order entry for ancillary departments.
• Notifies relevant departments or physicians of patient arrivals and follows up on delays to ensure timely service.
• Assists with bed assignments for inpatients, coordinating with nursing supervisors to match patient needs with available resources.
• Operates a multi-line telephone system to manage incoming and outgoing calls, relaying messages promptly and accurately.
• Maintains effective communication during emergency codes and supports the implementation of facility emergency plans as required.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-2 years of admissions, customer service and/or public relations experience required
• 1-2 years of experience in a healthcare setting preferred

Knowledge, Skills and Abilities

• Strong interpersonal and communication skills to interact effectively with patients, families, and healthcare staff.
• Proficiency in using electronic registration and order entry systems.
• Knowledge of insurance verification and billing processes.
• Ability to handle sensitive information with confidentiality and professionalism.
• Strong attention to detail and organizational skills to ensure accurate documentation.
• Excellent multitasking abilities to manage a fast-paced environment effectively.

Job Info

• Job Identification 166978
• Job Category Administrative Support
• Posting Date 10/06/2026, 07:06 PM
• Job Schedule Full time
• Job Shift Day
• Locations 1499 Fair Rd, Statesboro, GA, 30458, US