Admissions Specialist- Remote

Remote Jobs; United States; Remote; USD 42,000 - 60,000; Full time

Job summary

Acadia Healthcare seeks a remote Admissions Services Specialist to support the admissions workflow for patients seeking treatment. This role handles inbound referrals, data collection, scheduling assessments, and coordination with referral sources while maintaining confidential records.

The position emphasizes timely communication with patients, families, and care teams, and requires adherence to policies and documentation standards as part of a busy admissions team.

Qualifications

• Requires strong communication and data collection abilities.
• Two years’ experience in healthcare admissions, preferably in mental health or related field.
• CPR and de-escalation/restraint certification required (training provided).

Responsibilities

• Promptly respond to referrals and assist clients and families seeking treatment.
• Review admissions against criteria, gather clinical/demographic data, and schedule assessments.
• Coordinate with referral sources and arrange transportation as needed.
• Maintain documentation for admissions processes and confidentiality.

Skills

Communication skills

Healthcare admissions experience

Education

High School Diploma or GED

College degree preferred

Job description

Overview

Acadia Healthcare is seeking a remote Admissions Services Specialists

This position is 100% remote.

As one of the nation’s leaders in treating individuals with co-occurring mood, addiction, eating disorders and trauma, Acadia Healthcare places a strong emphasis on our admissions and intake functions to allow us to help every possible person in need. To this end, Acadia Healthcare is currently interested in hearing from dynamic, results driven candidates who may be a fit for the Admissions Specialist position. The Admissions Specialist will be primarily responsible for the admission and/or registration of patients into the facility and maintaining communications between the organization and the patient referrals and family.

Responsibilities

ESSENTIAL FUNCTIONS

• Promptly respond to inbound referrals via phone, fax, webform, etc. to assist clients and their family’s who are seeking treatment.
• Review prospective admissions against approved admission criteria, policies, and procedures.
• Initiate contact to gather required clinical and demographic data from patient and other sources.
• Respond promptly to inquiry calls.
• Schedule assessments.
• Assist prospective patients and significant others in seeking treatment.
• Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission.
• Coordinate with referral sources.
• Coordinate transportation arrangements for patients.
• Responsible for maintaining all the documentation involved with the admissions process.

OTHER FUNCTIONS

• Perform other functions and task as assigned

STANDARD EXPECTATIONS

• Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.
• Communicate clearly and effectively to person(s) receiving services and their family members, guests, and other members of the health care team.
• Develops constructive and cooperative working relationships with others and maintains them over time.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Maintains regular and predictable attendance.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS

• High School Diploma or GED required.
• College degree preferred.
• Two years’ experience in healthcare admissions, preferably in the mental health or substance abuse field.

LICENSES/DESIGNATIONS/CERTIFICATIONS

• Addiction Counselor Trainee (ACT) required.
• Certified Addictions Counselor (CAC); Certified Chemical Dependency Counselor (CCDS) or Certified Employee Assistance Program (CEAP) certification preferred.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.

SUPERVISORY REQUIREMENTS

• This position is an Individual Contributor

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

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