Admissions Specialist PRN Emergency Department

Texas Health Resources; Azle (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

Texas Health Harris Methodist Hospital Azle, part of Texas Health Resources, is seeking an Admissions Specialist for the ER. This PRN role supports patient access by greeting families, verifying information and guiding patients through the registration process in a fast-paced environment.

You will work rotating shifts including nights and weekends, perform data entry, use Epic and Microsoft Office, and demonstrate empathy and strong communication with patients and staff.

Qualifications

• H.S. Diploma or Equivalent Req
• 1 Year Relevant Customer Service experience Req
• 2 Years Professional office/healthcare experience Pref
• CHAA/ CPI certifications mentioned in education section are preferred

Skills

Data entry

Customer service

Communication skills

Phone etiquette

Empathy

Medical terminology

Epic

Microsoft Office

Education

High School diploma or equivalent

Tools

Epic

Microsoft Office

Job description

Admissions Specialist PRN ER Department

Bring your passion to Texas Health so we are Better + Together

• Work environment: Admitting ER Clerical / Admin
• Work hours: PRN rotating shifts also NIGHTS AND WEEKENDS

Position Highlights

• Work location: 108 Denver Trail Azle, TX 76020
• Work environment: Admitting ER Clerical / Admin
• Work hours: PRN rotating shifts also NIGHTS AND WEEKENDS

Texas Health Harris Methodist Hospital Azle is a community-based hospital serving the suburban areas of Azle, Lake Worth, Springtown and the surrounding areas. Located about 20 miles northwest of downtown Fort Worth, Texas Health Azle provides numerous services, including emergency medicine, surgical care, cardiology, wound care, pain management, radiology, rehabilitation services and an adult intensive care unit.

Texas Health Azle is a Level IV trauma center, accredited in Chest Pain Management with distinction by the Joint Commission, and a 2013 National 100 Top Hospital by Truven Health Analytics, which makes our facility intensely qualified to serve our community and your professional aspirations.

Education

H.S. Diploma or Equivalent Req

Experience

1 Year Relevant Customer Service experience Req

2 Years Professional office/healthcare experience Pref

Licenses and Certifications

CHAA - Certified Healthcare Access Associate Upon Hire Pref

CPI - Crisis Prevention Intervention Training Maintained Annually 90 Days Req

Skills

Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.

Excellent data entry, numeric, typing and computer navigational skills, with attention to details.

Proficient computer skills, medical terminology, Epic, Microsoft Office and assorted software programs.

Exhibits a pleasant, professional, polished presence exhibiting the ability to troubleshoot utilizing critical thinking skills.

Requires exceptional listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.

Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life or death situations.

Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during life changing events, while demonstrating exceptional customer service skills.

Demonstrates ability to manage multiple, changing priorities in an effective and organized manner and appropriately escalating concerns to leadership

Supervision

Individual Contributor