Admissions Specialist: Patient Access & Finances

Texas Health Resources; Fort Worth (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401k

PTO

Medical insurance

Dental insurance

Parental leave

Flex spending

Tuition reimbursement

Student loan repayment

Job summary

Texas Health Resources is seeking an Admissions Specialist at our Fort Worth facility to gather patient financial and demographic information, verify benefits, and explain consent and billing documents. You will help minimize billing denials by timely notifications to insurers and assist patients with financial obligations.

The role requires a high school diploma or equivalent, strong communication skills, and 1 year of customer service experience.

Qualifications

• HS Diploma or equivalent required.
• 1 year customer service experience required.
• CHAA – Certified Healthcare Access Associate upon hire preferred.
• Requires good written, oral, and telephone communication skills.
• Requires knowledge of general office equipment, PCs and associated software packages.
• Ability to type 35 WPM corrected for errors preferred.
• General knowledge of medical terminology preferred.

Responsibilities

• Accurately gathers complete financial and demographic information to ensure medical records/billing process flows efficiently.
• Obtains and/or updates verification of benefits and/or pre-certification for applicable tests and/or procedures
• Prepares, presents, and thoroughly explains applicable legal, ethical, and compliance documents; ensures proper consents are signed by the appropriate parties. Maintains documentation of the same
• Maximizes reimbursement for services rendered by appropriately identifying insurance carrier, benefits, etc. Prevents denials by ensuring timely notification of admission to insurance carriers
• Assists patients in understanding financial obligations; collects co-payments, self-pay deposits, and patient balances to reduce Accounts Receivable.
• Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership.

Skills

Customer service

Communication

Typing 35 WPM

Medical terminology

Office software

Education

HS Diploma or Equivalent

CHAA Certification

Tools

Office equipment

PC software

Job description

Texas Health Resources is seeking an Admissions Specialist at our Fort Worth facility to gather patient financial and demographic information, verify benefits, and explain consent and billing documents. You will help minimize billing denials by timely notifications to insurers and assist patients with financial obligations.

The role requires a high school diploma or equivalent, strong communication skills, and 1 year of customer service experience.