Admissions Specialist I

Bridgeway Community Health - Jobs; Salem (OR); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid Holidays

Medical Coverage

401(k) Retirement Plan

Fitness Membership subsidy

Life Insurance

Paid Time Off

Health Savings Accounts

Flexible Spending Accounts

Internal Growth Opportunities

Job summary

Bridgeway Community Health is seeking an Admissions Specialist I to join our treatment team. The role focuses on client registration, screening, and facilitating timely access to services.

The position requires a high school diploma, CADC I, and experience with SUD assessments and DSM diagnostics. Candidates should have strong interpersonal and computer skills and be comfortable working in a behavioral health setting.

Qualifications

• Requires high school diploma or equivalent.
• CADC I certification and at least one year conducting SUD assessments with DSM knowledge.
• Typically two years of increasing responsibility in an office setting; at least one year in behavioral health.

Responsibilities

• Process paperwork for new clients according to Bridgeway policies.
• Screen clients for eligibility for optional programs.
• Conduct ASAM assessments including DSM diagnoses and placement.
• Assign clients to primary counselor caseloads and maintain MOTS forms.
• Assist Medicaid enrollment and authorization processes.
• Enter client demographics, payer and program data into the system.
• Coordinate communication with referral sources, courts, clients and community contacts.
• Provide front desk backup and respond to inquiries from the public and clients.

Skills

Interpersonal communication

Computer skills

Time management

HIPAA knowledge

ASAM PPC-2.v familiarity

Education

High school diploma

CADC I

2+ years in office environment

1+ year in behavioral health

Job description

Bridgeway Community Health

is currently seeking qualified

Admissions Specialist I

to join our growing treatment team!

Primary Purpose

Performs client registrations. Facilitates timely access into services for individuals seeking treatment by performing registration and symptoms screening and assessments.

Essential Duties and Responsibilities

• Processes paperwork for new clients efficiently and in accordance with Bridgeway policies and procedures.
• Screens clients for eligibility for optional programs.
• Conducts ASAM assessments to include DSM diagnoses and initial level of care placement.
• Facilitates appropriate assignments to primary counselor caseloads for new clients.
• Completes Measures and Outcomes Tracking System (MOTS) forms.
• Completes payment authorization for Medicaid clients using CIM (Clinical Integration Manager).
• Assists clients with the Medicaid (Oregon Health Plan) enrollment process.
• Completes client enrollment process by entering new or returning client demographic, payer and program information into the client database.
• Prepares written correspondence in accordance with confidentiality requirements to communicate with referral sources, court representatives, clients, and other community contacts.
• Engages in the coordination of care, initiates requests for records.
• Provides backup to the front desk as client reception support.
• Answers inquiry calls and emails from prospective clients.
• Provides general assistance by answering inquiries from the general public, clients, and outside agencies about BRS programs and services.
• Conducts community educational and outreach presentations.
• Maintains good professional relationships with all customers for all internal and external activities and provides accurate information for all processes and schedules all assessment appointments.
• Acts as a liaison for clients, personnel, and referral sources.

Other Duties and Responsibilities

• Attends staff meetings and works as a team member to identify and implement quality of services.
• Coordinates and maintains a working relationship with all referral sources.
• Gathers and distributes utilization data.
• Performs other duties as assigned.

Minimum Qualifications and Experience

Experience, Education and Credentials

• Requires a high school diploma or equivalent.
• Requires a CADC I and at least one year of conducting SUD assessments with demonstrated knowledge of DSM 5 diagnostics.
• In addition to education, the qualified candidate will generally have two years of increasingly responsible experience in an office environment. In addition to certification, the qualified candidate generally will have at least one year of experience working in a behavioral health setting.

Knowledge, Skills and Abilities

• Excellent interpersonal communication skills and strong computer and time management skills are required to work effectively.
• Ability to complete clinical documentation efficiently and to federal, state and agency standards.
• Advanced understanding of record retention, confidentiality, and HIPAA requirements.
• Familiarity with ASAM PPC-2.v.

Other Required Qualifications

• Qualified candidate must be able to pass a DHS criminal background check.

Benefits

• Paid Holidays
• Medical, Vision and Dental Coverage
• 5% employer match 401(k) Retirement Savings Plan (Pre & Post-Tax Options)
• Corporate Fitness Membership subsidy
• Employer-Sponsored Life, Accidental Death, Critical Illness, Long-Term Disability Coverage
• Generous Paid Time Off (PTO) Plan
• Health Savings Accounts
• Flexible Spending Accounts
• Internal Growth Opportunities

Compensation

• Will depend on experience and credentials.
• An additional stipend is available for Spanish/English bilingual employees

About Bridgeway Community Health

Our mission of helping people in our community who struggle with the symptoms of addiction to drugs, alcohol, problem gambling, and/or psychiatric illness only happens when we create an agency culture of community, mutual respect, encouragement, and desire to see each employee grow and excel.

BEST Non-Profit Award

For 10 years, Bridgeway Community Health has been honored to be designated by the Oregon Business Journal as one of the 100 Best Nonprofits to Work for in the State of Oregon!

Council on Accreditation

Bridgeway Community Health has achieved accreditation, meeting the highest national standards in professional performance!

If this sounds like an environment for you, come join our team!

EOE AA M/F/Vet/Disability