Admissions Specialist I

University of Central Florida; Orlando (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid time off

Retirement plan

Employee discounts

Education assistance

Job summary

University of Central Florida (UCF) College of Health Professions and Sciences is hiring an Admissions Specialist I to support MSW and BSW programs, manage admissions workflows, and help recruit and orient students. The role involves creating recruitment materials, assisting with program operations such as bookstore updates, and contributing to department initiatives.

The position follows a standard Monday–Friday schedule, with a focus on customer service, data entry, and collaboration across

Qualifications

• High School Diploma or equivalent with 4+ years relevant experience, or Bachelor's degree with 0+ years.
• Commitment to delivering high-quality customer service and engaging with applicants.
• Experience with CRM platforms and Microsoft Office is advantageous.

Responsibilities

• Support MSW and BSW admissions, recruitment, orientation, and retention for online and campus MSW tracks (and BSW as needed).
• Assist with inquiries, contact applicants for outstanding items, and prepare applications for review.
• Assist with bookstore communications, catalog updates, and MSW handbook revisions.
• Prepare recruitment materials for social media and other platforms.
• Other duties as assigned.

Skills

Customer service

CRM platforms

MS Office

Education

Bachelor's degree

High School Diploma

Job description

College of Health Professions and Sciences / SSW:

The University of Central Florida (UCF) College of Health Professions and Sciences (CHPS) is home to nationally recognized programs focused on health and wellness - and a respected faculty dedicated to teaching innovations and research partnerships. The college offers accredited programs in athletic training, communication sciences and disorders, physical therapy, and social work. CHPS also offers one of UCF's largest majors, health sciences, as well as popular programs in sport and exercise science within the field of kinesiology. Through coursework, field experience, and interprofessional education, our students develop high-demand skills in healthcare and cultural competency for working with varied populations.

The Opportunity

The College of Health Professions and Sciences is seeking to hire an Admissions Specialist I to provide support to the Masters of Social Work (MSW) program staff. This role assists with admissions, applicant follow-up, recruiting, orientation, and retention activities. The Admissions Specialist I also provides support to the Bachelors of Social Work (BSW) program, as needed, and contributes to program operations, such as bookstore coordination. In addition, this position also helps create recruitment materials for social media and other platforms, and contributes to a variety of department initiatives.

Responsibilities

• Provide support to MSW program staff and assist with recruiting, admission, orientation, and retention activities and initiatives for the Online and campus based MSW tracks. Provide similar support to the BSW program as requested.
• Assist the MSW Admissions Specialist with responding to prospective student inquiries, contacting applicants for outstanding items and preparing applications for review.
• Assist with bookstore communication, catalog and handbook updates, and revisions for the MSW program when requested.
• Prepare recruitment materials to share on social media and other platforms.
• Other duties as assigned.

Minimum Qualifications

High School Diploma or equivalent and 4+ years of relevant experience or Bachelor's degree and 0+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications

• Demonstrated proficiency in delivering high-quality customer service.
• Demonstrated background in recruitment, community engagement, or outreach.
• Proficiency with SLATE or comparable CRM platforms, with the ability to navigate, track, and manage data effectively.
• Skilled in using Microsoft Office applications.
• Experience in student services within a higher education setting.

The most successful candidates may possess the following qualities:

• Excellent organizational and communication skills.
• Strong ability to collaborate effectively in a teamoriented environment.
• Demonstrated ability to engage with others, fostering positive interactions.

Additional Application Materials Required

In addition to your application, please submit a resume.

Special Instructions to the Applicants

• The anticipated hourly range for this position is $15.66 - $21.61. The final rate will be determined based on the candidate's qualifications, experience, and internal equity considerations.
• All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance
• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department

College of Health Professions and Sciences (CHPS) - School of Social Work

Work Schedule

Monday - Friday 8:00 AM to 5:00 PM

Type of Appointment

Regular

Expected Salary

$15.66 to $21.61

Job Posting End Date

08-24-2026-12-00-AM

Veteran's Preference:

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans' Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf

The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.