Admissions Specialist: Guide Prospects to Career Programs

Porter-and-Chester-Institute; Worcester (MA); On-site; USD 24,000 - 28,000; Full time

Job summary

Porter and Chester Institute in Worcester, MA is seeking a Career Program Specialist (Admissions Representative) to welcome prospective students and guide them through the admissions process.

You will conduct campus tours, answer questions about career training options, and collaborate with Financial Aid and Academic teams to support enrollment goals, while delivering a student-focused, non-high-pressure experience.

Qualifications

• High School Diploma or GED is required.
• Minimum 2 years of sales or customer service experience.
• Strong communication, listening, and relationship-building skills.
• Comfort working with goals, follow-ups, and deadlines.
• Ability to use common software programs (MS Word/Excel/Outlook etc.).

Responsibilities

• Speak with prospective students by phone, in person, and virtually about career goals and educational options.
• Guide applicants through the admissions process from inquiry to enrollment.
• Build trust through consultative, student-focused conversations — not high-pressure tactics.
• Conduct campus tours and information sessions.
• Accurately document student interactions and progress in our systems.
• Collaborate with Financial Aid, Academic, and Student Services teams.
• Participate in paid training and ongoing professional development.

Skills

Communication skills

Active listening

Relationship-building

Goal-oriented

Customer service experience

Education

High School Diploma or GED

Job description

Porter and Chester Institute in Worcester, MA is seeking a Career Program Specialist (Admissions Representative) to welcome prospective students and guide them through the admissions process.

You will conduct campus tours, answer questions about career training options, and collaborate with Financial Aid and Academic teams to support enrollment goals, while delivering a student-focused, non-high-pressure experience.