Admissions Specialist, 0097606

University-of-Hawaii-System; Hawaii; On-site; USD 52,000 - 71,000; Full time

Job summary

The University of Hawaii System seeks an Admissions Specialist at Leeward Community College to handle admissions applications, residency determinations, and special processing for programs. You will communicate with students and parents to resolve issues and ensure compliance with policies.

In this role, you will review student files, update records in the SIS, assist with outreach, and supervise student assistants.

Qualifications

• Bachelor degree or equivalent combination of education and experience.
• Knowledge of admissions and enrollment services and related policies.
• Ability to interpret documents and communicate clearly.
• Ability to work in a fast-paced, multi-tasking environment.
• Experience with FERPA and customer service.

Responsibilities

• Process admissions applications and residency determinations.
• Communicate with students and parents to resolve processing issues.
• Address day-to-day admissions questions and residency inquiries.
• Consult with central admissions on complex processes.
• Update student files in the SIS and ensure policy compliance.
• Supervise student assistants and support outreach activities.

Skills

Admissions knowledge

FERPA knowledge

Communication skills

Customer service

PC & MS Office

Education

Baccalaureate degree in Education, Counseling, Communication, Business or related field

Tools

Banner SIS

STAR Academic Logic

Liaison application

Kamaaina application

Job description

Title: Admissions Specialist

Position Number: 0097606

Hiring Unit: Admissions & Records

Location: Leeward Community College

Date Posted: August 18, 2026

Closing Date: September 2, 2026, 11:59 PM HST

Band: A

Salary: salary schedules and placement information

Additional Salary Info: PBA, minimum $4,627/month

Full-Type/Part-Time: Full-Time

Month: 11-month

Temporary/Permanent: Permanent

Other Conditions: general funds, to be filled 10/2026, pending availability of funds and actual staffing requirements. For Leeward CC day, evening, and weekends, on- and off-campus, as required.

Duties and Responsibilities

(* Essential Duties)

1. *Under general supervision, processes admissions applications, determines residency and special processing for select programs, etc. to ensure admission requirements have been met.
2. *Providespersonalized communicationwithstudents and parentsto clarify or resolve admissionapplicationprocessingissues.
3. *Addresses and resolves day-to-day questions on the admissions process, including residency inquiries and centralized admission application inquiries,
4. *Consults with the UHCC Centralized Admissions Office to address and resolve complex or non-standard application processes.
5. *Interpretsindividualstudentfilesbyreviewing current and historicdocuments toproperlyadviseandaddressstudentinquiries.
6. *Processes residency conversions, determining if residency requirements have been met.
7. *Updates student files in the student information system ensuring compliance with policies and procedures.
8. Develops methods and procedures of the services provided by the office and reviews them for effectiveness and efficiency.
9. Assists with maintaining and updatingthe general safetyandsecurity procedures inproviding customerservicebyidentifying escalatingsituationsand stepping intoaddressand diffuse each situation accordingly.
10. Provides fiscal assistance with purchasing of goods related to the office.
11. *Supervises student assistants - hiring, training, scheduling, evaluating, and performing payroll processes.
12. *Establishes and maintains effective working relationships within the University community; this includes faculty, staff, students. and the community-at-large. Participates in Student Services, campus, UHCC/UH system-level student success/enrollment initiatives as needed.
13. Provides assistance with outreach and recruitment activities, on- and off-campus as assigned.
14. Other duties as assigned

Minimum Qualifications

1. Possession of a baccalaureate degree in Education, Counseling, Communication, Business or related field and 0 year(s) of progressively responsible professional experience with responsibilities in admissions and/or enrollment services; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
2. Functional knowledge of principles, practices and techniques in the area of admissions and/or enrollment services and/or administrative services demonstrated by knowledge, understanding and ability to apply concepts, terminology.
3. Functional knowledge and understanding of principles, theories, federal and state laws, rules. regulations and systems associated with admissions and/or enrollment services and/or administrative services.
4. Demonstrated ability to recognize problems, identify possible causes and resolve the full range problems that may commonly occur In the area of admissions and/or enrollment services.
5. Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations.
6. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals.
7. Demonstrated ability to operate a personal computer and apply word processing and spreadsheet software.
8. At least one year of experience in customer service.
9. Possesses functional knowledge with the ability to provide basic training in the Family Educational Rights and Privacy Act (FERPA).
10. Ability to work in a fast paced, multi-tasking environment.
11. Ability to work outside normally scheduled work hours; this includes evenings, weekends, and holidays as directed.
12. Ability to independently travel in a timely manner to off-site locations as needed.

Desirable Qualifications

1. Familiarity with higher education systems and processes.
2. Experience supporting students at a community college.
3. Experience with outreach and/or recruitment.
4. Demonstrated experience with and knowledge of the University's Student Information System (Banner) and other technological platforms related to admissions (e.g., STAR Academic Logic, the Liaison application, the Kama?aina application).
5. Considerable knowledge of Leeward Community College programs and admissions requirements.
6. At least one year of supervisory experience.

The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: https://www.hawaii.edu/offices/eeo/policies/

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at https://www.hawaii.edu/titleix/help/campus-security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-b.