Admissions Specialist

Galen College of Nursing; Louisville (KY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Tuition discounts

401(k) plan with match

Employee stock purchase plan

Job summary

Galen College of Nursing in Louisville, KY is seeking an Admissions Specialist to be the first contact for prospective students via phone, email, and web chat. You will track leads and help schedule admissions appointments across campuses.

Requirements include a bachelor’s degree in Business Management or related field and at least two years in business or education. Proficiency in Microsoft Office and CampusVue is preferred; travel to other Galen campuses may be required.

Qualifications

• Bachelor’s degree preferred; recruiting/sales may replace education.
• Two years in business or education environment; CampusVue a plus.
• Proficient in Microsoft Office; strong verbal and written communication; detail-oriented.
• Able to work in a fast-paced environment; customer-friendly demeanor; flexible hours including evenings/weekends; travel to Galen campuses.

Responsibilities

• Answer calls from prospective students and schedule campus appointments.
• Make outgoing calls and emails in response to inquiries.
• Follow up with students who miss appointments.
• Chat with prospective students via web chat.
• Follow up throughout the admissions process.
• Monitor prospective and new students in CampusVue.
• Perform other duties related to admissions.

Skills

Verbal communication

Written communication

Customer service

Attention to detail

Fast-paced environment

Flexible hours

Education

Bachelor’s degree in Business Management or related field

Tools

CampusVue

Microsoft Office

Job description

At Galen College of Nursing, we educate and empower nurses to change lives. Since 1989, we’ve dedicated our work to delivering high-quality nursing education with a student-first mindset. As one of the largest private nursing colleges in the country, we combine the support of a close-knit learning environment with the strength of a nationally recognized institution, HCA Healthcare.

That same passion for excellence in the classroom extends to our offices. At Galen, you’ll find a culture deeply rooted in collaboration, innovation, and a shared commitment to improving the future of healthcare. Your work directly touches the next generation of nurses, and your contributions help our students pursue their dream of a compassionate career.

Position Overview

As an Admissions Specialist at Galen College of Nursing, you will support the Admissions function as an initial point of contact for prospective students through in-bound and out-bound phone calls, emails, and web chat. Electronically track potential leads and assist with scheduling appointments for the Admissions Department.

Key Responsibilities

• Answer multiple incoming calls from prospective students to share detailed information and schedule appointments for all campuses.
• Make outgoing phone calls and emails in response to electronic inquiries from prospective students.
• Make follow-up calls to potential students who miss scheduled appointments.
• Web chat with prospective students.
• Follow-up with prospective students throughout the admissions process.
• Utilize CampusVue to monitor prospective and new students in the most effective way possible.
• Other duties, as assigned, and logically associated with the goals and objectives of the College.

Position Requirements

• Education: Bachelor’s degree in Business Management or related field, preferred. Prior experience in recruiting and sales may be accepted in lieu of education.
• Experience: Minimum of two years of experience in business or education environment. Prior experience with CampusVue is a plus.
• Special Qualifications: Computer proficient with Microsoft Office. Excellent verbal and written communication skills. Ability to work in a fast-paced environment. High attention to detail. Able to maintain a customer-friendly demeanor. Able to work flexible hours including evenings and some weekends. Possibility of occasional travel to other Galen campuses.
• Physical/Mental Demands & Work Environment: Must be able to sit at a desk for eight hours at a time. Ability to spend most of the day talking to prospective students on the phone.
• Degree of Supervision: Minimal.

Benefits

At Galen College of Nursing, we want to ensure your needs are met. We offer a comprehensive package of medical, dental, and vision plans, tuition discounts, along with unique benefits, including:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
• Free counseling services and resources for emotional, physical, and financial well-being
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for children, elders, and pet care, home and auto repair, event planning, and more.
• Consumer discounts through Abenity.
• Retirement readiness, rollover assistance services, and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away from Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Note: Eligibility for benefits may vary by location.

Galen College of Nursing is recognized as a 2023 National League of Nursing (NLN) Center of Excellence (COE).

Galen’s Compassionate Care Model Values

• Inclusivity: I foster an environment that provides opportunity for every individual to reach their full potential.
• Character: I act with integrity and compassion in all I do.
• Accountability: I own my role and accept responsibility for my actions.
• Respect: I value every person as an individual with unique contributions worthy of consideration.
• Excellence: I commit myself to the highest level of quality in everything I do.

Learn more about our vision and mission.

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.

Admissions Specialist

Galen College of Nursing