Admissions Specialist

Hazelden Betty Ford; Center City (MN); On-site; USD 27,552 - 39,068; Full time

Benefits offered by this job

Competitive Health, Dental and Vision Plans

Retirement savings plan with employer match

Paid time-off

Tuition reimbursement

Job summary

Hazelden Betty Ford is seeking an admission support professional to assist clients in their treatment process while ensuring a welcoming environment. Candidates should possess strong technology skills and a high school diploma or equivalent, with a preference for those with a Bachelor’s Degree. Key responsibilities include managing electronic resources and facilitating admissions. The role offers competitive health plans and a supportive culture dedicated to healing and hope.

Qualifications

• Minimum two years customer service experience.
• Current CPR certification or ability to obtain within 30 days.
• Must pass a state/license specific background check.

Responsibilities

• Assist patient in completing admission process.
• Create an inviting client/customer focused experience.
• Facilitate and maintain the bed board within the EHR.

Skills

Customer service experience

Strong technology/computer skills

Experience in a virtual environment

Education

High School or equivalent

Bachelor’s Degree (preferred)

Tools

Medical EHR

Webex

Zoom

Job description

Responsibilities

Provide a conducive environment to complete necessary administrative paperwork for the process of treatment services within the Hazelden Betty Ford Foundation by general education, securing appropriate paperwork for releases and consents, securing a photo to ensure accuracy of the chart and documentation to match the individual patient. Ensuring clients, family, and referent expectations are met and exceeded.

• Live and Virtual Admissions: Assist patient in completing admission process into Hazelden Betty Ford Foundation
• Create an inviting client/customer focused experience for all clients/referents/customers seeking Hazelden services
• Facilitate and maintain the bed board within the EHR
• Ensuring patient and admissions electronic resources are up to date

Required Qualifications

• High School or equivalent
• Minimum two years customer service experience
• Strong technology/computer skills i.e. experience working with Medical EHR, Webex, Zoom experience, comfortable navigating various system applications.
• Experience working in a virtual environment
• Current CPR certification or obtain within 30 days.
  • Certification must be from American Red Cross or American Heart Association.
• Must satisfactorily pass a state/license specific background check

Preferred Qualifications

• Bachelor’s Degree
• One year experience working in a chemical dependency treatment setting
• One year admissions experience and/or office management experience

Overview

The Hazelden Betty Ford Foundation is the largest nonprofit addiction recovery organization in the United States. It is also one of the most mission-driven places you will find. The Hazelden Betty Ford Foundation team is passionate about providing hope and ultimately healing. As a living, growing and evolving institution, the Hazelden Betty Ford Foundation is a people-powered organization.

It serves nearly 25,000 people annually and is committed to providing hope and healing for those experiencing addiction to alcohol and other drugs.

What makes this organization unique is its total ecosystem approach to prevention, education, research, advocacy and treatment. All parts of the organization work together to inform, develop and deliver evidence-based practices that help people reclaim their futures and restore their hope.

Being a best place to work is a strategic goal of Hazelden Betty Ford Foundation, and it’s a goal that every employee plays an active role in helping to achieve. Our culture reflects how encouraged and energized we each feel about contributing our ideas and performing at our greatest ability. Join us and do meaningful work.

Benefits

• Competitive Health, Dental and Vision Plans
• Retirement savings plan with employer match
• Paid time-off
• Tuition reimbursement

Equal Opportunity

The Hazelden Betty Ford Foundation is proud to be an equal opportunity and affirmative action employer. We believe that diversity and inclusion among our colleagues is critical to our success as a force of healing and hope for individuals, families and communities affected by addiction to alcohol and other drugs; and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Salary

USD $20.00 - $28.36 /Hr.