Admissions Representative FT McAllen

Universal Health Services; McAllen (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

South Texas Health System is seeking a patient registration professional to interview patients, collect upfront payments, verify insurance, and determine eligibility for admission. The role involves obtaining payment responsibility signatures and explaining financial obligations, while answering calls and assisting with office tasks as needed.

The candidate should have 1–2 years in healthcare business office, strong customer service, computer skills, and fluent English/Spanish communication to

Qualifications

• Requires 1–2 years in medical/healthcare business office.
• Excellent customer service skills required.
• Computer skills required.
• Bilingual English/Spanish communication required.

Responsibilities

• Perform patient registration by interviewing patients or responsible party.
• Verify benefits and collect payments up front where appropriate.
• Determine eligibility and arrange admission following policies and procedures.
• Obtain signatures for payment responsibility and explain hospital financial obligation.

Skills

Patient registration

Customer service

Computer skills

Bilingual English/Spanish

Education

High School diploma/GED

CPI training after hire

Job description

Responsibilities

POSITION SUMMARY:

Performs patient registration functions by interviewing patient or responsible party to obtain identification and demographic information. Verifies insurance/other payer benefits and performs up front collections. Determines eligibility and arranges for admission of patients to hospital following policies and procedures. Obtain signatures of individual responsible for payment and explains hospital financial obligation. Answer the telephone and direct calls accordingly. Assist with ordering office supplies as needed/requested. Assist in preparing letters and sending correspondence as requested.

Qualifications

QUALIFICATIONS:

• 1. One to two years of medical/healthcare business office experience preferred.
• 2. Excellent customer service skills are required.
• 3. Computer skills required.
• 4. Good verbal communication skills in English/Spanish required.
• 5. Must demonstrate commitment and adherence to STHS’s Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer.

Education / Licensure

EDUCATION / LICENSURE:

• 1. High School diploma, GED or Higher Education required.
• 2. Complete the CPI training within 6 months of hire and maintain certification thereafter.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

Authorized by

Corporate Human Resources