Admissions Representative

Southern Careers Institute; Austin (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Southern Careers Institute in Austin is seeking an Admissions Representative to guide prospective students through the admissions process and provide accurate information on programs, costs, and outcomes. You will manage outreach and maintain applicant pipelines using CRM systems.

This role emphasizes consultative communication, active listening, and collaboration with Financial Aid and Student Services to support enrollment goals while complying with accreditation and federal requirements.

Qualifications

• High School Diploma or GED required.
• Preferred: associate or bachelor’s degree.
• Strong consultative communication and active listening skills.
• Ability to manage a pipeline and conduct outreach and follow-up.

Responsibilities

• Conduct consultative interviews with prospective students.
• Provide accurate information regarding programs, admissions requirements, costs, services, and outcomes.
• Guide prospective students through the enrollment process.
• Maintain an active pipeline of inquiries and applicants using CRM systems.
• Execute timely follow-up and student engagement activities.
• Schedule and conduct campus tours and information sessions.
• Maintain accurate admissions records and documentation.
• Collaborate with Financial Aid, Education, Career Services, and Student Services.
• Participate in outreach, recruiting, and orientation activities.
• Adhere to regulations and ensure truthful consumer information.

Skills

Consultative communication

Active listening

Lead management

CRM systems

Outbound calls

Organization

Time management

Professional communication

Education

High School Diploma or GED

Associate or bachelor's degree (preferred)

Tools

CRM systems

Job description

Southern Careers Institute (SCI) is growing our Austin Campus and is seeking talented individuals for this amazing opportunity! The Admissions Representative serves as a trusted enrollment advisor and primary point of contact for prospective students. This position guides prospective students through the admissions process by providing accurate information, identifying educational goals, and supporting informed enrollment decisions while maintaining compliance with institutional, accreditation, state, and federal requirements.

Key Responsibilities

• Conduct consultative interviews with prospective students.
• Provide accurate information regarding programs, admissions requirements, costs, services, and educational outcomes.
• Guide prospective students through the enrollment process.
• Maintain an active pipeline of inquiries and applicants using CRM systems.
• Execute timely follow-up and student engagement activities.
• Schedule and conduct campus tours and information sessions.
• Maintain accurate admissions records and documentation.
• Collaborate with Financial Aid, Education, Career Services, and Student Services.
• Participate in outreach, recruiting, and orientation activities.
• Adhere to all institutional, accreditation, state, and federal regulations.
• Provide consumer information accurately and transparently.
• Avoid misrepresentation of programs, costs, financial aid, employment outcomes, licensure outcomes, and transferability of credits.
• Complete required compliance training and documentation.

Performance Expectations

• Manage a pipeline of prospective students
• Conduct 80-120+ daily outreach activities
• Schedule and conduct campus visits and interviews
• Maintain disciplined follow-up and lead management
• Achieve enrollment, application, and activity goals
• Demonstrate strong time management and accountability.

Required Competencies

• Strong consultative communication and active listening skills.
• Student engagement
• Ability to build trust and rapport quickly.
• Comfortable making outbound calls and conducting consultations.
• Strong organization and follow-through.
• Coachable, adaptable, and growth oriented.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional written and verbal communication skills.

Preferred Experience

Required: High School Diploma or GED.

Preferred: associate or bachelor's Degree.

• Admissions
• Recruiting
• Staffing
• Business Development
• Sales
• Retail Leadership
• Career Services or Career Coaching

Culture & Values

SCI believes education changes lives. We seek professionals who demonstrate integrity, accountability, continuous improvement, professionalism, and a genuine desire to help students achieve meaningful career outcomes. Successful team members embrace a student-first mindset while maintaining high performance standards and ethical enrollment practices.

Why Join SCI?

• Make a measurable impact on students' lives.
• Comprehensive onboarding and professional development.
• Clear performance expectations and career growth opportunities
• Collaborative and mission-driven culture
• Opportunity to build a rewarding career while helping others build theirs.