Admissions Rep / Registrar / Georgia St FED / Admitting / PRN

Northwest Texas Healthcare System; Amarillo (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established healthcare provider in Amarillo is seeking a dedicated Admissions Representative to join their team. This role is crucial in ensuring a seamless admission and registration process for patients in the Emergency Department. The ideal candidate will possess strong communication and interpersonal skills, along with a high school diploma or GED. You will play a vital role in supporting a culture of service excellence while managing patient information and insurance verification. Join a team that values dedication and passion, contributing to exemplary patient care in a welcoming community setting.

Qualifications

• High School diploma or GED required with strong communication skills.
• Healthcare experience is desirable but not mandatory.

Responsibilities

• Responsible for admission/registration and dismissal processes.
• Supports Service Excellence standards and effective communication.

Skills

Communication Skills

Interpersonal Skills

Typing Skills

Mathematical Ability

Education

High School diploma or GED

Tools

Computer Skills

Job description

Responsibilities

Northwest Texas Healthcare System is a 495-bed system serving the city of Amarillo and the surrounding region. We offer the ideal combination of traditional values and the most advanced technologies in healthcare, plus the conveniences of big city living in a friendly, smaller-town atmosphere. From the beauty of Palo Duro Canyon and great recreational facilities to our quality educational system, Amarillo is a great place to live and work.

A hospital is only as good as its employees. That's why we're looking for professionals who are dedicated and passionate about their work. We're looking for employees who can add to our culture of exemplary patient care and personal excellence. We're looking for exceptional professionals who share our vision and values.

Position: Admissions Rep/Registrar

Job Duties/Responsibilities:

• The employee assumes responsibility and accountability of admission/registration and dismissal processes of Emergency Department patients.
• This position supports an organizational culture for Service Excellence and practices the Service Excellence standards to all customer groups.
• Utilize the appropriate skills in accepting responsibilities of assignments while exhibiting teamwork techniques and effective communications, which contribute to the overall operation of the department.
• Understands, participates in, and contributes to quality improvement process for the Department and Institution.
• Applies appropriate policies and procedures, as set forth by the Department of Business Systems for the purpose of obtaining and inputting insurance verification and billing information on Emergency Department patient accounts and for registration of patients by obtaining demographic and financial information with explanation and collection of payment obligations;
• Cross-train to other job duties as deemed appropriate by Supervisor/Director;
• Accept additional duties as assigned.
• Assumes responsibility for position’s impact on the departmental budget as it relates to the overall functioning of the organization.

Qualifications

Requirements:

1. High School diploma or GED
2. Good communication and interpersonal skills
3. Typing skills required
4. Computer experience recommended
5. Healthcare experience desirable

Physical and Sensory Requirements:

1. Ability to read, write and converse in English
2. Ability to communicate with staff, physicians, support agencies, patients, families, vendors and others
3. Ability to remain calm and composed under stress
4. Grasping, fine hand coordination, pushing and pulling, prolonged standing and/or sitting
5. Ability to tolerate low noise levels for prolonged periods
6. Ability to function when exposed to hazardous chemicals and/or biological materials
7. Ability to respond to pages, telephones and other auditory stimulation
8. Quantitative/mathematical ability (addition, subtraction, multiplication, division)
9. Ability to evaluate and interpret information and make independent decisions