Admissions & Registration Coord II- JHH Evenings

Johns Hopkins Medicine; Baltimore (MD); On-site; USD 26,000 - 43,000; Full time

Benefits offered by this job

Tuition Assistance

Career growth

Benefits package

Job summary

Johns Hopkins Hospital in Baltimore is seeking an Admissions and Registration Coordinator for the Adult Emergency Department to manage non-clinical patient intake, collect demographics and insurance data, and support the care team.

This role requires excellent customer service in a fast-paced 24/7 environment with proficiency in Epic Patient Access, Grand Central, and Hospital Billing modules. Evening shift, 40 hours per week, with training during day shift for 2–4 weeks.

Qualifications

• High School Diploma or Equivalent required.
• Excellent customer service skills.
• 1-2 years of healthcare or medical office experience.
• Experience with EPIC systems for scheduling, registration, billing, and order communications.

Responsibilities

• Perform registrations and scheduling for ED patients.
• Handle time-of-service collections and obtain authorizations.
• Provide same-day admission notifications to payers.
• Support clinical care teams with patient flow and accurate demographic/insurance data.

Skills

Customer service

Healthcare experience

Education

High School Diploma or Equivalent

Tools

Epic Patient Access

Grand Central

Hospital Billing

Job description

Join a fantastic global healthcare organization!

Employee and Dependent Tuition Assistance

Career growth and development

Affordable and comprehensive benefits package

Position Summary

Adult ED Department-The Admissions and Registration Coordinator will handle administrative (non-clinical) aspects of the patient encounter to achieve an ideal patient experience, while collecting and maintaining accurate demographic and insurance information for each hospital account record/encounter. The incumbent offers friendly, courteous assistance to patients, provides support to the clinical care team, and exhibits positive and professional demeanor. The position includes, but is not limited to, working in a high-intensity, 24/7 environment and achieving proficiency in Epic Patient Access, Grand Central, and Hospital Billing modules. The Admissions and Registration Coordinator must have excellent communication and customer service skills as the position interacts with a diverse team and patient population. The role is responsible for executing activities including registrations, scheduling, time-of-service collections, and obtaining authorizations, and providing same-day admission notification to payers.

Shift

Evening Shift 3pm-11:30pm, 40 hours per week, weekend and holiday work is required.

Job training will take place during the day shift for 2-4 weeks. Monday-Friday 8a-4:30p.

Location

Johns Hopkins Hospital 1800 Orleans St. Baltimore, MD

Requirements

• High School Diploma or Equivalent
• Great customer service skills!!
• 1 -2 years of relevant experience in a healthcare or medical office.
• EPIC applications, including scheduling, registration, billing, order communications, etc.

Salary Range

Minimum 18.87/hour - Maximum 31.15/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.