Admissions & Orientation Team Lead (Student)

Ferris State University College of Business; Big Rapids (MI); On-site; USD 19,000 - 20,000; Full time

Job summary

Ferris State University invites applications for the Admissions/Orientation Team Lead (Student Position) in Big Rapids, MI. You will lead a team of student employees, support daily operations, and serve as a primary contact within your area to promote a welcoming student experience during admissions and orientation events.

This role involves cross-training in Tours, Communications, and Orientation, with a focus in one area, and requires strong leadership, organization, and communication.

Qualifications

• Current Ferris State University student in good academic standing.
• Demonstrated leadership experience, including the ability to lead, train, or mentor peers.
• Strong organizational and time-management skills with the ability to manage multiple responsibilities.
• Excellent written and verbal communication skills.
• Ability to work effectively both independently and as part of a collaborative team.

Responsibilities

• Lead and mentor a team of student employees, fostering a professional, inclusive, and collaborative work environment.
• Assist with onboarding, training, and ongoing development of student staff.
• Create, manage, and adjust student employee schedules to ensure adequate coverage for daily operations and events.
• Conduct regular audits and quality checks to ensure accuracy, compliance, and consistency with departmental standards.
• Manage inventory, including tracking, organizing, and replenishing materials and supplies.
• Serve as a primary point of communication between professional staff and student employees, relaying information clearly and effectively.
• Lead and facilitate team meetings, trainings, and briefings to ensure alignment and preparedness.
• Support the planning, coordination, and execution of admissions and orientation events, including summer and weekends as needed.
• Oversee printing, processing, and distribution of materials related to admissions, tours, and orientation.
• Assist with basic design and preparation of communications and materials in alignment with university branding standards.
• Process forms, requests, and documentation accurately and in a timely manner.
• Maintain professionalism and represent Ferris State University positively when interacting with prospective students, families, and campus partners.
• Support cross-functional operations through collaboration with Tours, Communications, and Orientation teams.

Skills

Leadership

Training

Mentoring peers

Communication

Time management

Teamwork

Reliability

Job description

Ferris State University invites applications for the Admissions/Orientation Team Lead (Student Position) in Big Rapids, MI. You will lead a team of student employees, support daily operations, and serve as a primary contact within your area to promote a welcoming student experience during admissions and orientation events.

This role involves cross-training in Tours, Communications, and Orientation, with a focus in one area, and requires strong leadership, organization, and communication.