Admissions Navigator - Patient Access & Tours

Life Care Centers of America; Federal Way (WA); On-site; USD 38,000 - 46,000; Full time

Job summary

Life Care Centers of America is seeking an Admissions Assistant to facilitate the admission process for patients and families. You will gather paperwork, assist during admission, and support follow-up visits with new patients, while upholding exceptional service and confidentiality.

The role emphasizes teamwork, adherence to policies, and professional conduct within a post-acute care setting.

Qualifications

• High school diploma or equivalent is required.
• Healthcare experience is preferred.
• Demonstrates strong communication and customer service skills.
• Maintains confidentiality and adheres to the Code of Conduct.

Responsibilities

• Gather and enter all admission paperwork.
• Assist patients and families at time of admission.
• Follow up with new patients after admission.
• Conduct facility tours for potential and new patients, families, and visitors.
• Provide excellent customer service and maintain a positive attitude toward patients.
• Assist in evacuation procedures and maintain regular attendance.
• Work effectively on an interdisciplinary team and use sound judgment.

Skills

Customer service

Communication skills

Teamwork

Education

High school diploma

Job description

Life Care Centers of America is seeking an Admissions Assistant to facilitate the admission process for patients and families. You will gather paperwork, assist during admission, and support follow-up visits with new patients, while upholding exceptional service and confidentiality.

The role emphasizes teamwork, adherence to policies, and professional conduct within a post-acute care setting.