Admissions Assistant (Non Nurse)

Life Care Centers of America; Federal Way (WA); On-site; USD 38,000 - 46,000; Full time

Job summary

Life Care Centers of America is seeking an Admissions Assistant to facilitate the admission process for patients and families. You will gather paperwork, assist during admission, and support follow-up visits with new patients, while upholding exceptional service and confidentiality.

The role emphasizes teamwork, adherence to policies, and professional conduct within a post-acute care setting.

Qualifications

• High school diploma or equivalent is required.
• Healthcare experience is preferred.
• Demonstrates strong communication and customer service skills.
• Maintains confidentiality and adheres to the Code of Conduct.

Responsibilities

• Gather and enter all admission paperwork.
• Assist patients and families at time of admission.
• Follow up with new patients after admission.
• Conduct facility tours for potential and new patients, families, and visitors.
• Provide excellent customer service and maintain a positive attitude toward patients.
• Assist in evacuation procedures and maintain regular attendance.
• Work effectively on an interdisciplinary team and use sound judgment.

Skills

Customer service

Communication skills

Teamwork

Education

High school diploma

Job description

Position Summary

The Admissions Assistant (Non Nurse) facilitates and supports the admission process in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, And Licensure Requirements

• High school graduate or equivalent
• Prior healthcare experience preferred

Specific Job Requirements

• Possess the ability to make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Gather and enter all necessary admission paperwork
• Provide assistance for patient and family at time of admission
• Assist with follow up visits and interviews with all new patients after admission
• Assist or solely provide facility tours to potential and newly admitted patients, families, and any visitors
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer