Admissions Navigator & Intake Specialist

Summit Oaks Hospital, Inc.; Summit (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Career development opportunities

HealthStream online learning catalog

Competitive compensation

Generous paid time off

Medical, dental, vision, and prescription drug plans

401(K) with company match

Job summary

Summit Oaks Hospital, Inc. is seeking an Admissions Registrar to coordinate various aspects of the admissions process. The ideal candidate will be responsible for facilitating the referral process, managing insurance verifications, and ensuring effective patient communication. A Bachelor's or Master’s degree in social work, psychology, or related field is required, along with 1-3 years of relevant experience, particularly in crisis intervention and customer service. The position offers competitive compensation and excellent benefits including health plans and a 401(K).

Qualifications

• Bachelor’s degree in social work, psychology, mental health, or a related field required.
• Minimum one to three years of relevant experience in a human service or call-center environment.

Responsibilities

• Coordinate the admissions process and handle inquiry calls.
• Obtain approvals and verifications for patients.
• Document inquiry call information completely and accurately.
• Manage incoming ER referrals within designated timeframes.
• Maintain daily census log and accurately reflect real-time admissions.

Skills

Crisis intervention

Telephonic triage

Customer service

Effective communication

Education

Bachelor’s degree in social work, psychology, mental health, or related field

Master’s degree in social work, psychology, mental health, or related field

RN degree

Job description

Summit Oaks Hospital, Inc. is seeking an Admissions Registrar to coordinate various aspects of the admissions process. The ideal candidate will be responsible for facilitating the referral process, managing insurance verifications, and ensuring effective patient communication. A Bachelor's or Master’s degree in social work, psychology, or related field is required, along with 1-3 years of relevant experience, particularly in crisis intervention and customer service. The position offers competitive compensation and excellent benefits including health plans and a 401(K).