ADMISSIONS MANAGER

Arbour SeniorCare; Orlando (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

A healthcare provider in Orlando seeks an Intake Manager to oversee admissions and staff while ensuring compliance with regulatory standards. The successful candidate will hold a Bachelor’s degree and RN license, along with 3 years of related experience. Benefits include competitive compensation and healthcare plans.

Benefits

Competitive Compensation

Excellent Medical, Dental, Vision, and Prescription Drug Plan

401(K) with company match

Tuition Assistance

Career development opportunities

Qualifications

• Bachelor's degree required.
• Licensed RN in the State of Florida.
• At least 3 years of related experience required.

Responsibilities

• Manage admissions under the Director's direction.
• Supervise admission staff.
• Coordinate patient transitions between departments.

Skills

Ability to assess needs

Crisis intervention knowledge

Effective communication

Task prioritization

Education

Bachelor's degree

Licensed RN in Florida

Job description

Responsibilities

University Behavioral Center, a subsidiary of Universal Health Services, Inc. (UHS), provides intensive mental health services to children, adolescents and adults, as well as detox and substance abuse programs for adults. The facility offers safe and effective inpatient treatment on a 14-acre campus in Orlando, Florida with 112 licensed beds. The Intake Manager assures smooth admissions under the direction of the Director of Intake, receives admission inquiry calls, assesses patients for admission, and makes appropriate referrals. The Manager participates in staff evaluation, shift leadership, and assigns tasks to complete all admissions duties for their shift.

• Assist the Director of Admissions with managing the overall function of the admissions department.
• Supervise admission staff.
• Provide ongoing training, coaching, and professional development to ensure staff competency and adherence to best practices.
• Serve as acting Director in their absence.
• Oversee the intake and assessment process to ensure prompt and accurate evaluation of patients seeking behavioral health services.
• Coordinate with clinical, medical, and administrative departments to facilitate smooth patient transitions.
• Monitor daily admissions activity, including inquiry call volume, conversion rates, and occupancy trends.
• Support after-hours admissions protocols and ensure adequate coverage and responsiveness.
• Ensure all admissions documentation is accurate, timely, and compliant with local, state, and federal regulations.
• Generate and analyze reports on admissions metrics.
• Identify trends and make recommendations to improve patient access and service delivery.
• Assist in achieving department and facility goals, including census targets.
• Serve as a liaison between the admissions department and other departments.
• Maintain effective communication with referral sources, patients, families, etc.
• Participate in management meetings and strategic planning discussions.

Benefit Highlights

Benefits for full-time positions:

• Competitive Compensation
• Excellent Medical, Dental, Vision, and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Long and Short-term Disability
• Flexible Spending Accounts; Healthcare Savings Account
• Life Insurance
• Career development opportunities within the company
• Tuition Assistance
• Rewarding work environment – Enjoy going to work every day!

Qualifications

• Licensed RN in the State of Florida
• Bachelor's degree required
• At least 3 years of related experience required
• Knowledge of crisis intervention techniques

Skills and Abilities

• Ability to assess the physical, emotional, and psychological needs of patients.
• Ability to determine the suitability of admission to the hospital based on clinical and financial criteria.
• Ability to prioritize and assign tasks and hold staff responsible for their completion.
• Ability to utilize computer-generated reports to analyze data and make decisions.
• Ability to make independent and responsible decisions.
• Good knowledge of admitting and insurance verification.
• Must have the ability to work under stressful circumstances with frequent interruptions.
• Effective verbal and written communication skills to communicate with patients, families, referral sources, community agencies, and staff.
• Knowledge of telephone etiquette.
• Must be able to interact with patients, physicians, families and hospital personnel in a professional and courteous manner.

About Universal Health Services

Universal Health Services, Inc. (UHS) is one of the nation’s largest providers of hospital and healthcare services. UHS operates acute care hospitals, behavioral health facilities, outpatient facilities, ambulatory care access points, and related services across the U.S., Washington, D.C., Puerto Rico and the United Kingdom. For more information, visit www.uhs.com.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and, as such, support and commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

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