Admissions LPN

Acadia Healthcare; Chandler (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

Acadia Healthcare's Oasis Behavioral Health seeks an Admissions Specialist to guide patients and families through the admissions process with compassion and urgency. You will conduct assessments, coordinate admissions, verify benefits, and secure necessary documentation and authorizations.

You will collaborate with multidisciplinary teams to ensure accurate recommendations and smooth transitions between care levels, while maintaining patient safety and exceptional service from the first

Qualifications

• Bachelor's degree in Behavioral Science or Social Services.
• RN with Associate's degree in Nursing or an LPN/LVN background may meet minimum education.
• 1+ year of clinical or observational experience in related field is preferred.

Responsibilities

• Facilitate admissions and assessment processes for incoming patients.
• Respond to inquiries about the facility within policy timeframes.
• Schedule and complete pre-admission assessments and communicate recommendations to patients/families.
• Collaborate with medical and psychiatric staff to ensure appropriate admissions.
• Coordinate admissions and transfers between levels of care.
• Communicate projected admissions to internal representatives.
• Verify insurance benefits and share findings with patients and staff.
• Gather and secure all admission documents and obtain initial pre-authorization.
• Assist therapists with concurrent reviews to secure continued treatment.
• Coordinate peer-to-peer reviews and share results with the treatment team.
• Provide ongoing assessment of patient status during admissions.
• Communicate treatment recommendations to treatment teams.
• Maintain empathy and professionalism; resolve complaints with safety as priority.

Education

Bachelor's degree in Behavioral Science or Social Services

RN with Associate's degree in Nursing

LPN/LVN background

Job description

Overview

LPN - Oasis Behavioral Health

Are you passionate about helping individuals access the care they need? As an Admissions Specialist, you will serve as the first point of contact for patients and families, guiding them through the admissions process with compassion, professionalism, and urgency. In this role, you will conduct assessments, coordinate admissions, verify insurance benefits, collaborate with multidisciplinary teams, and ensure all necessary documentation and authorizations are secured. The ideal candidate thrives in a fast-paced healthcare environment, provides exceptional customer service, and is committed to patient safety and positive outcomes from the very first interaction.

Responsibilities

ESSENTIAL FUNCTIONS:

• Facilitate admissions and assessment processes for incoming patients.

• Respond to inquiries about the facility within facility policy timeframes.

• Schedule and complete pre-admission assessments and communicate recommendations to patients or their families.

• Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations and admissions.

• Coordinate admission and transfer between levels of care within the facility.

• Communicate projected admissions to designated internal representatives promptly.

• Perform insurance benefit verifications, disseminating the information gathered to the patient, their families, and other appropriate facility staff.

• Ensure all medical admission documentation is gathered from external sources prior to patient admission and secure initial pre-authorization for treatment and admission.

• Assist individual therapists with concurrent reviews with insurance companies to secure continued treatment.

• Coordinate and facilitate peer-to-peer reviews when needed and collaborate the results of reviews with the multi-disciplinary treatment team.

• Provide accurate and ongoing assessment of patient status in the admissions process.

• Communicate treatment recommendations to other treatment teams.

• Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

• When a patient's needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service.

• Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelor's degree in Behavioral Science, Social Services Field, may also be an RN registered nurse, in which case, an Associate's degree in nursing may be the minimum educational requirement or a licensed practical or vocational nurse, in which case, successful completion of an LPN or LVN training program may be the minimum requirement.

• For states in which a therapist may act in this role, a master's degree in a therapeutic field is preferred.

• One or more years' experience working with individuals in a clinical or observational capacity within the area of specialty for the facility preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Licensure, as preferred for the area of clinical specialty as designated by the state in which the facility operates.

• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).

• First aid may be required based on state or facility.

ADDITIONAL REGULATORY REQUIREMENTS:

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed toprovidingequalemploymentopportunitiestoall applicantsforemploymentregardlessofanindividual'scharacteristicsprotected byapplicable state,federalandlocallaws.