Admissions Evaluator

Montana State University; Bozeman (MT); On-site; USD 29,000 - 39,000; Full time

Job summary

Montana State University in Bozeman is seeking an Admissions Processor to join the Office of Admissions. You will process and evaluate undergraduate applications, verify credentials, and maintain records in Banner and the Admissions CRM, collaborating daily with students, families, and campus partners.

The qualifications include a bachelor’s degree or two years post-secondary education with administrative experience; proficiency with database and document software; and the ability to communicate

Qualifications

• Bachelor’s degree, or two years post-secondary education and two years administrative experience, which includes highly detailed work assignments and extensive contact with the public, or an equivalent combination of education and experience.
• Demonstrated experience using database, word processing, spreadsheet, e-mail, and internet software, as well as familiarity with reporting software, pdf management software, and/or other technology tools.
• Demonstrated experience designing, formatting, typing, and proofing business correspondence, forms, reports, etc.

Responsibilities

• Receive, process, verify and maintain applications and credentials using a variety of technology tools.
• Determine admissibility of applicants by evaluating transcripts and other supporting documentation according to Montana State Board of Regents and Montana State University policies.
• Evaluate transfer courses and apply academic credit to fulfill MSU graduation requirements.
• Accurately enter/verify admission information in the MSU database (Banner) and/or Admissions CRM.
• Gather documents and make Residency determinations according to Board of Regents Policies.
• Troubleshoot and solve problems with difficult applications and/or issues with technological tools required to perform job functions.
• Assist prospective students and families with application and enrollment processes via email, phone, and walk-in customer service and inform applicants of admission status.
• Act as an advisor for students, parents, outside institutions, and other university personnel regarding admission requirements, transfer of credit, and the applicability of that credit to fulfill University requirements.
• Compile transfer guides for transfer of credit to MSU .
• Prepare correspondence regarding admission requirements, admission status, transfer credit policies, and follow-up on applicants.
• Maintain document records associated with applications, transcripts, and communication to students in support of record retention and MUS policy.
• Process transcripts in Transcript OCR software for uploading to the MSU computer database (Banner).
• Perform related duties as required.

Skills

Database tools

Word processing

Spreadsheet

Email

Internet software

Reporting software

PDF management

Typing/formatting

Education

Bachelor’s degree or equivalent

Tools

Banner

Admissions CRM

Job description

Please see Special Instructions for more details.

This position is not eligible for new sponsorship

Position Information

Announcement Number

Announcement Number STAFF - VA - 27100

For questions regarding this position, please contact:

This is an on-campus, in-office position that offers the opportunity to work in a dynamic and inspiring environment within the Office of Admissions as part of the team that serves as the front door of the University. Under the direction of the Associate Director of Admissions for Application Processing/Evaluation, the person in this position utilizes a significant number of technological tools to process and evaluate applications and credentials, and to maintain, compile, and distribute related information as required. This role requires daily, in-person collaboration with students, parents, and campus partners.

Position Number

Position Number 4M1224

Department

Department Admissions

Division

Division Division of Student Success

Appointment Type

Appointment Type Classified

Contract Term

Contract Term Fiscal Year

Semester

If other, specify From date

If other, specify End date

FLSA

FLSA Non-Exempt

Union Affiliation

Union Affiliation FOCUS-MFPE

FTE

FTE 1.0

Benefits Eligible

Salary $24.47 per hour, commensurate with experience, education, and qualifications

Contract Type

If other, please specify

Recruitment Type

Recruitment Type Open

General Statement

The Office of Admissions is responsible for the marketing, recruitment, application processing, and orientation for new undergraduate students at Montana State University. The office also interprets and implements Board of Regents and Montana State University academic policies, processes 25,000+ undergraduate applications for admission annually, evaluates all undergraduate admission credentials for formal admission, and articulates and evaluates transfer credit. Under the direction of the Associate Director of Admissions for Application Processing/Evaluation, the person in this position demonstrates leadership within the application evaluation unit while using a significant number of technological tools to process and evaluate applications and credentials, and to maintain, compile, and distribute related information as required.

Duties and Responsibilities

• Receive, process, verify and maintain applications and credentials using a variety of technology tools.
• Determine admissibility of applicants by evaluating transcripts and other supporting documentation according to Montana State Board of Regents and Montana State University policies.
• Evaluate transfer courses and apply academic credit to fulfill MSU graduation requirements.
• Accurately enter/verify admission information in the MSU database (Banner) and/or Admissions CRM .
• Gather documents and make Residency determinations according to Board of Regents Policies.
• Troubleshoot and solve problems with difficult applications and/or issues with technological tools required to perform job functions.
• Assist prospective students and families with application and enrollment processes via email, phone, and walk-in customer service and inform applicants of admission status.
• Act as an advisor for students, parents, outside institutions, and other university personnel regarding admission requirements, transfer of credit, and the applicability of that credit to fulfill University requirements.
• Compile transfer guides for transfer of credit to MSU .
• Prepare correspondence regarding admission requirements, admission status, transfer credit policies, and follow-up on applicants.
• Maintain document records associated with applications, transcripts, and communication to students in support of record retention and MUS policy.
• Process transcripts in Transcript OCR software for uploading to the MSU computer database (Banner).
• Perform related duties as required.

Will also take responsibility in one or more of these areas:

• Serve as Residency Specialist, providing guidance to all other evaluators as well as working closely with parents and students. Regularly confer with Residency Committees, Tax Specialist, and Legal Counsel regarding unique residency issues.
• Provide co-lead support in training new and current evaluator staff regarding residency issues, transcript evaluations, and Banner Document Management ( BDM ) and cross-training support to entire Admissions staff.
• Download and appropriately index transcripts from various electronic sources; serve as a resource to other staff regarding the “One MSU” initiative.
• Serve as the lead for hiring, training, and supervising student employees for the application evaluation unit.
• Track inventory for all flyers, documents, and folders included in new student acceptance packets. Assist in updating and creating the same on an annual basis.
• Receive, process, reconcile and troubleshoot all application fee payments; manage cash/check/credit card deposits daily.

Required Qualifications – Experience, Education, Knowledge & Skills

• Bachelor’s degree, or two years post-secondary education and two years administrative experience, which includes highly detailed work assignments and extensive contact with the public, or an equivalent combination of education and experience.
• Demonstrated experience using database, word processing, spreadsheet, e-mail, and internet software, as well as familiarity with reporting software, pdf management software, and/or other technology tools.
• Demonstrated experience designing, formatting, typing, and proofing business correspondence, forms, reports, etc.

Preferred Qualifications – Experience, Education, Knowledge & Skills

• Experience in a university setting.
• Experience with Banner or a similar software package.

The Successful Candidate Will

• Consistently exercise initiative and good judgment.
• Effectively and confidently operate work related equipment and technology tools.
• Communicate clearly and positively across diverse audiences, tailoring responses to meet individual needs while maintaining accuracy and professionalism Represent the Office of Admissions and its programs to others in a professional and courteous manner.
• Maintain confidentiality of records and information.
• Exercise self-motivation and good judgment and work effectively both independently and in a team-oriented manner, under minimal supervision.
• Develop and maintain effective working relationships with a diverse range of people both internal and external to the organization, including non-traditional and under-represented student populations.
• Excellent written and verbal communication skills, and the ability to provide appropriate responses to questions and inquiries from a wide variety of individuals, both internal and external to the organization.
• Organize and prioritize simultaneous workloads, meeting deadlines, and remain adaptable to changing priorities while maintaining a positive, effective, and professional approach.

Position Special Requirements/Additional Information

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s right to assign or reassign duties and responsibilities to this job at any time.

Physical Demands

General office environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill and/or ability required.

This position has supervisory duties?

This position has supervisory duties? No

Number of Vacancies

Number of Vacancies 1

Desired Start Date

Desired Start Date Upon completion of a successful search.

Position End Date (if temporary)

Open Date

Close Date

Applications will be:

Screening of applications will begin on September 30th 2026; however, applications will continue to be accepted until an adequate applicant pool has been established.

Special Instructions

This position is not eligible for new sponsorship

EEO Statement

Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law. In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.

Required Documents

• Resume
• Cover Letter

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).