Admissions Director (Non Nurse)

Life Care Centers of America; Fitchburg (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Life Care Centers of America is seeking an Admissions Director (Non Nurse) to oversee the admissions process in a post-acute care setting in Massachusetts. You will gather admissions paperwork, manage approval timelines, and lead the admissions team, ensuring regulatory compliance and exceptional patient service.

You will also conduct tours and educate families about facility benefits. The role emphasizes independent decision-making, adherence to company policies, and teamwork within an

Qualifications

• High school diploma or equivalent.
• Health care experience preferred.
• Familiar with the professional medical community.
• Ability to make independent decisions when circumstances warrant such action.
• Knowledge of laws and guidelines governing post-acute care facilities.
• Follow company policies including harassment and compliance procedures.
• Adhere to Life Care's Code of Conduct and complete mandatory compliance training.

Responsibilities

• Gather and enter all necessary admissions paperwork.
• Ensure admission applications are approved/not approved within two hours.
• Plan follow up visits and interviews with patients.
• Conduct facility tours and educate patients, families, and visitors on key benefits.
• Recruit, select, train, counsel, and supervise admissions staff (if applicable).
• Effectively manage and operate within budget.
• Exhibit excellent customer service and a positive attitude toward patients.
• Assist in the evacuation of patients.
• Demonstrate dependable, regular attendance.
• Communicate and work on an interdisciplinary team.
• Read, write, speak, and understand the English language.

Skills

Healthcare experience

Medical community familiarity

Independent decision-making

Education

High school diploma or equivalent

Job description

Live the Mission

The Admissions Director (Non Nurse) facilitates and oversees the admissions process in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, And Licensure Requirements

• Have a high school diploma or equivalent
• Health care experience preferred
• Familiar with the professional medical community

Specific Job Requirements

• Possess the ability to make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Gather and enter all necessary admissions paperwork
• Ensure that patient applications for admission are approved/not approved within a two (2) hour period
• Plan follow up visits and interviews with patients
• Conduct facility tours to potential patients, families, and visitors and educate them on key benefits of the facility
• Recruit, select, train, counsel, and supervise admissions staff (if applicable)
• Effectively manage and operate within budget
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer